We are seeking a motivated and experienced Assistant Manager to support the Manager in overseeing daily operations, staff supervision, and customer service delivery. This role is critical to ensuring smooth business operations and maintaining service standards.

Frida Cocina Mexicana & Tequila Bar is a well-established hospitality business operating in Viaduct, on Auckland City's waterfront. We are committed to delivering high-quality service and maintaining a professional, supportive workplace.

Job Title: Assistant Manager
Location: Auckland Central
Number of Positions: 2
Employment Type: Full-time, permanent
Hours of Work: Minimum 30 hours per week

Pay Rate: minimum $28.00 – $32.00 per hour maximum, depending on skills and experience

We are seeking a motivated and experienced Assistant Manager to support the Manager in overseeing daily operations, staff supervision, and customer service delivery. This role is critical to ensuring smooth business operations and maintaining service standards.

Key Responsibilities:

  • Assist the Manager in day-to-day business operations
  • Supervise staff and support rostering and shift management
  • Train, coach, and mentor team members
  • Handle customer enquiries, feedback, and complaints professionally
  • Monitor stock levels, ordering, and inventory control
  • Ensure compliance with company policies and health & safety requirements
  • Complete basic administrative tasks and operational reporting
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