Front of House Supervisor

We are seeking Front of House Supervisor (x1) to join our busy team in Hamilton. This is a full-time role (minimum of 30 hours a week).

The Role

Day-to-day work may include, but not be limited to:

• Take customer orders and serve food and beverages in line with café standards

• Operate POS systems and process customer payments

• Prepare tables and maintain cleanliness of front-of-house areas

• Provide courteous and efficient customer service and respond to enquiries

• Support smooth service flow by coordinating with kitchen staff during service

• Assist new staff with on-the-job guidance/training during shifts

• Help organise daily service duties under the direction of the Café Manager

• Report service issues or customer complaints to the Café Manager

• Follow and promote workplace health and safety and food hygiene practices

Our successful applicants will have:

• At least 1 year’s relevant work experience or a NZQF level 2 or higher relevant qualification

• NZ relevant work experience is preferable 

• Works well under pressure 

• Likes a fast pace life 

• A good level of physical fitness

• Ability to work independently as well as part of a professional team

• Highly responsible and reliable

• Accept flexible working hours – rostered shifts

• Able to work at weekends and public holidays

• Great people skills both with fellow workmates and customers

• Honest, trustworthy & well presented

• Comply with our health and safety policy

If this sounds like you, click Apply Now!!!