Assistant F&B Outlet Manager

About Us:

Park Hyatt Auckland’s four distinctive F&B outlets bring a luxurious waterfront dining experience to life, each offering its own character and culinary flair.  With stunning views across the harbour, it’s a destination that elevates every meal into a memorable moment.

Some of the Responsibilities:

• Assists the Restaurant Manager in ensuring that your outlet operates successfully and in accordance with brand standards.
• Works closely with the other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of guests.
• Maintains positive guest and colleague interactions with good working relationships. Handles guest inquiries in a courteous and efficient manner and reports guest complaints or problems to supervisors if there is no immediate solution and assure follow up with guests. 
• To have full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned place of work to the set standards. 
• Assists in on-boarding and training new team members
• Assists to maximize the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching and/or mentoring.
• Assist with cost control of payroll and expenses.

What you need:

• 3 years experience as a  Senior Waiter/ Team Leader in a similar formal dining venue or 2 year experience as an assistant manager
• 5 Star hotel experience the must
• Strong knowledge of wines and other beverages 
• Prevouse Bar/ Mixologist experience is preferable
• Strong food and beverage service skills
• Excellent verbal and written communication skills.
• NZ citizen/resident or working visa

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.