Restaurant Manager

To ensure the overall smooth and effective operation of the Restaurant with a strong customer service orientation. You will liaise with the owner to discuss issues that will facilitate the smooth running and high-quality of the business. Perform the following tasks on a day-to-day basis and take sole charge of the Restaurant, food trucks and catering business.
 
Key responsibilities: Provide an excellent level of customer service and drive a customer service culture across the restaurant.

Responsibilities: 

Overall running and management of the business.
Responsibility to manage the restaurant operation independently and confidently
Ensuring that company policy standards are upheld
Organise marketing activities, such as advertising, promotional events, and so on
Plan menus for the business as per the requirements in consultation with chefs
Manage stock level, ordering and recording
Correspond with suppliers and negotiate the price
Managing wastage and controlling labour costs
Make the staff roasters and handle all the correspondence with staff
Hold functions as per the customer’s requirements
Hire, train and coach staff and drive performance
Ensure the staff are all well-trained in liquor serving, and rules are maintained well
Handle all the financial and budgeting tasks for the business independently
Ensure quality control and be responsible for running the shift
Ensure the business meets the health, hygiene and safety regulations
Maintains a clean and aesthetic appearance of the business for the customers
Direct and motivate a team within a busy restaurant
Correspond withthe  city council for required regulations
Maintain the documentation as per the city council regulations

Requirements:
Level 4 or higher qualification in Business, Management, or Hospitality
or Supervisory 
OR work experience in the hospitality industry from 2 to 3 years
Must have customer service work experience in the hospitality industry
Able to work independently and manage the business
Ability to multitask and run a bar and restaurant
Outgoing and engaging personality with great customer rapport
Able to train and motivate staff
Excellent level of communication