Medical Receptionist

As the first point of contact for patients, you will play a pivotal role in creating a welcoming, professional, and efficient practice environment. If you thrive in a dynamic role and are passionate about delivering exceptional customer service, we want to hear from you! This role is full time Monday to Friday.

Key Responsibilities:

• Greet and welcome all patients and visitors courteously.
• Handle phone calls, message taking, and appointment scheduling promptly and accurately.
• Maintain patient records and ensure details are up-to-date in the system.
• Liaise with patients and staff to manage expectations and address concerns.
• Monitor the waiting area to ensure patient comfort and inform them of any delays.
• Maintain a tidy and welcoming environment.
• Accurately charge patients according to guidelines and process payments.
• Manage patient subsidies and banking reconciliation.Process incoming and outgoing mail, maintain filing, and document scanning.

The Ideal Candidate:

• Experience with Medtech Evolution is essential.
• Minimum 2yrs Experience in either General Practice and/or Urgent Care
• Clear and friendly communication with patients and team members.
• Exceptional service to patients, ensuring their needs are met with care.
• Efficient management of schedules, records, and tasks.
• Accuracy in all tasks, particularly patient information.
• Ability to handle various tasks effectively.
• Uphold confidentiality and professional standards.
• Attention to detail is paramount.

If you are available immediately and have the skills and experience to thrive in this role and are passionate about providing excellent service, apply now!