Facilities Coordinator - Maintenance and Minor Works - National Commercial and Retail Clients

West Auckland | Office-based role

Do you thrive in a fast-paced, high-expectation environment where every project reflects your attention to detail? Join an established NZ-owned manufacturing business, delivering high-impact retail and commercial environments nationwide. We’re seeking an experienced Facilities Coordinator who can work 360° with clients, managing projects end-to-end while ensuring every detail meets their high expectations.

This is a hands-on role where your project management, coordination, and communication skills will be key to success.

 Why You’ll Love Working Here

Join a thriving, NZ-owned company where innovation, teamwork, and variety are part of everyday life.

  • Full Project / Client Ownership – Take projects from request to completion with autonomy.

  • High-Profile Clients – Work with nationwide retail and commercial clients with high expectations.

  • Supportive Culture – Team lunches, social club, drinks, and regular events.

  • Competitive Package – Generous salary on offer to attract experience in a similar role (welcome to call for details), plus laptop, phone, and petrol reimbursement.

  • Creative Workspace – Modern office, passionate colleagues, dynamic environment.

What You’ll Be Doing

  • Build and maintain strong client relationships, ensuring expectations are consistently met.

  • Log, document, and manage incoming maintenance and minor works requests accurately.

  • Plan and coordinate projects: scope, budgets, timelines, risk, and approvals.

  • Work closely with contractors, clients, and internal teams for seamless delivery.

  • Maintain accurate client records, project databases, and reports.

  • Track progress, proactively resolve issues, and ensure projects are delivered on time and to client standards.

 What You Bring

  • 3+ years’ experience in facilities coordination / facilities management in a fast-paced, deadline-driven environment.

  • Strong understanding of commercial construction or trade-related projects.

  • Exceptional organisational skills, attention to detail, and expert data accuracy.

  • Confident communicator, able to manage senior stakeholders and client expectations.

  • Strong financial skills — quoting, invoicing, and cost tracking.

  • Proactive approach and good knowledge of workplace health & safety.

  • Advanced Microsoft Office skills (Excel essential) and quick to learn new systems.

  • Calm under pressure and able to juggle multiple priorities.

  • Excellent knowledge of New Zealand geography.

Additional Information

Some after-hours availability may be required (Mon–Fri, with phone and laptop provided), plus very occasional weekend on-call support.

A full NZ driver’s license and your own car are required for client site visits (mileage reimbursed).

Ready to Apply?
Please apply now (CV preferred as a Word Document. No cover letter required). Your contact for this role is [email protected] or ddi 09 600 5151.

  • Due to the large number of applications, please note we are currently only able to contact shortlisted candidates.

  • You must be legally able to work in NZ to be considered for this role.

Employer Request: “We prefer a video profile with your application - it helps us get to know you better and may increase your chances of being shortlisted.”

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