Business Manager

About the Role

We are seeking an experienced Business Manager to oversee the overall commercial performance and strategic development of our Pizza Hut stores in the Wellington region.

This is a senior management role responsible for business planning, financial control, compliance, and identifying opportunities for future growth and expansion.

Key Responsibilities

• Analyse store performance, sales data, service areas, and market conditions to develop strategies that improve revenue, profitability, and operational efficiency.
• Prepare and manage annual and monthly budgets; monitor costs; and oversee inventory control and supplier relationships.
• Oversee financial transaction records, management reports, and operational data to ensure accuracy, transparency, and compliance with company policies and legal requirements.
• Develop and manage pricing strategies and product portfolios across in-store and online platforms to maximise profitability.
• Set, monitor, and review key performance indicators (KPIs) for sales, labour costs, food costs, and overall business performance.
• Ensure all store operations comply with employment legislation, food safety regulations, health & safety requirements, and Pizza Hut franchise standards.
• Oversee Store Managers to ensure effective staffing, operational control, and consistent performance across stores.
• Oversee and coordinate staff training systems to ensure compliance with franchise and regulatory requirements.
• Identify and evaluate opportunities for new store development and other business growth initiatives through market research and feasibility analysis.
• Support the Director in assessing expansion opportunities, including new locations, partnerships, and franchise-related business opportunities.
• Represent the business in dealings with suppliers, landlords, communities, and major clients, and oversee local marketing and promotional activities.
• Undertake other reasonable duties, such as provide temporary operational support at store level, including covering Store Manager duties during short-term absences or exceptional circumstances, while maintaining primary responsibility for business management and strategic oversight.

Skills and Experience Required

• A relevant qualification in business, hospitality management, commerce, or a related field (Bachelor’s Degree), or at least 3 years of relevant management experience in hospitality.
• Proven experience in budgeting, cost control, and business performance management.
• Strong understanding of employment law, food safety, and health & safety compliance.
• Experience contributing to business growth, site evaluation, or expansion planning is highly desirable.
• Strong leadership, analytical, and communication skills.

How to Apply

Please submit your CV and a brief cover letter outlining your suitability for the role.