A well-established and busy hotel in Te Anau is seeking an experienced Night Shift Duty Manager to join the team on a full-time basis.
Located in the heart of Te Anau, gateway to Fiordland National Park, the hotel welcomes international travellers, tour groups, and independent guests year-round.
This role is not a liquor-licensed duty manager position.
Night Shift Duty Manager (Full-Time)
Location: Te Anau, Southland
Job Type: Permanent Full-Time
Hours: no less than 35 hours per week (Night Shift)
Pay Rate: $27 – $31 per hour (based on experience)
Overview
A well-established and busy hotel in Te Anau is seeking an experienced Night Shift Duty Manager to join the team on a full-time basis.
Located in the heart of Te Anau, gateway to Fiordland National Park, the hotel welcomes international travellers, tour groups, and independent guests year-round.
This role is not a liquor-licensed duty manager position.
Position Summary
This is a full-time overnight leadership role. You will be the senior on-site representative during night hours, responsible for smooth hotel operations, guest satisfaction, safety, and service continuity.
Key Responsibilities
• Oversee overnight reception, reservations, guest services, and housekeeping coordination
• Manage late check-ins, early departures, and overnight guest requests
• Conduct night patrols to ensure guest safety and property security
• Handle guest feedback and complaints professionally
• Complete basic night audit tasks and operational reports
• Ensure compliance with health and safety requirements
• Monitor property condition and report maintenance issues
• Provide local tourism information to guests
• Prepare handover notes for the morning team
Qualifications & Experience
• Bachelor’s degree is required; a qualification in hotel management, hospitality, tourism, or a related field is preferred
• A minimum of one year of relevant hotel or hospitality experience is required
Skills & Attributes
• Strong hotel guest service background
• Ability to work independently during night shifts
• Calm, reliable, and good decision-making ability
• Good spoken and written English
• Comfortable using hotel PMS systems
• High level of responsibility and attention to detail
• No liquor licence required
Benefits
• Permanent full-time role (35 hours per week)
• Hourly rate $27–$31 based on experience
• Stable night shift roster
• Supportive management environment
Eligibility
Applicants must currently be in New Zealand and be a New Zealand citizen, resident, or
hold an unrestricted legal right to work in New Zealand.
How to Apply
If you meet the above qualifications and are interested in this opportunity, please click APPLY
or send your CV to:
[email protected]