Mark’ne Limited serves premium Japanese food, made with Ideas and Love, across Auckland 7 days a week. As our business continues to grow, we are seeking an experienced, reliable, and passionate Store Supervisor to join our team.
This role supports daily store operations, leads staff during shifts, and ensures smooth and efficient service delivery. You will act as a key link between management and frontline staff, maintaining high standards in operations, product quality, and customer satisfaction.
Key Responsibilities
· Supervise daily store operations to ensure efficient and consistent service
- Coordinate staff and manage workflow to maintain speed, accuracy, and quality
- Ensure all food safety, hygiene, and health & safety standards are met
- Deliver excellent customer service and handle customer concerns professionally
- Assist with stock ordering, inventory control, and receiving deliveries
- Train staff and support hiring and performance evaluations when required
- Support continuous improvement of store processes and team performance
The successful candidate will deliver:
- At least one year of relevant experience
- Strong leadership, teamwork, and communication skills
- Excellent customer service and problem-solving abilities
- Ability to work efficiently in a fast-paced and flexible environment
- A collaborative mindset that maximises team performance
- High accuracy in cash handling and store operations
- Strong attention to hygiene, food safety, and operational standards
- A proactive attitude toward improving store operations
- Flexibility to work across seven days, including weekends and public holidays
Why Join Us
Salary: $24 to $25.50 per hour, depending on skills and experience
Hours: Minimum 30 hours per week
Operating hours: 11:30am to 9:00pm Monday to Sunday
Location: Auckland Central
* Applicants must have a right to live and work in New Zealand.
* A criminal background check and/or drug test may be conducted as part of the recruitment process.
Application Process
If you meet the above requirements, please send a brief cover letter and CV to Mark via Job Space.
Employer Questions
Your application will include the following question(s):
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What best describes your work right in New Zealand?
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Do you have at least one year of commercial experience in the hospitality industry?
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Are you able to work across seven days, including weekends and public holidays?