About Us

BNY Trading Limited, located in Browns Bay, Auckland, operates retail bakeries and a central kitchen, specializing in Japanese soft bread, toast, cakes, pastries, and baked goods across Auckland. Due to business growth and increasing demand, we are seeking an experienced Retail Bakery Manager to oversee store operations and lead our bakery team.

This is a full-time permanent role, and you will work 30 to 60 hours per week.

Key Duties & Responsibilities

• Plan and oversee the daily operations of the retail bakery to ensure efficient performance.

• Supervise and manage staff, including rostering, training, and performance monitoring.

• Monitor sales results and control costs to achieve revenue and profit targets.

• Manage stock levels, place orders, and liaise with suppliers.

• Ensure compliance with food safety and workplace health and safety requirements.

• Maintain accurate records of sales, stock, and staff performance.

• Handle customer enquiries and resolve complaints professionally.

• Develop and implement promotional activities to support business growth.

• Work early mornings, weekends, and public holidays as required.

To fit this position, you are required:

• At least two years of relevant work experience in retail or business management,
OR a relevant level 4 qualification or higher qualification in business, hospitality, or management. If you hold a bachelor’s degree or higher qualification, no specific major required.

• Strong leadership and staff management skills.

• Good understanding of retail operations, stock control, and cost management.

• Sound knowledge of food safety, hygiene, and workplace health and safety standards.

• Good communication and customer service skills.

• Reliable, responsible, and able to work under pressure.

• Physically fit and with a clean criminal record.

 

Applicants for this position must have NZ residence or a valid NZ work visa.

Please state your visa status in your application.

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