Restaurant Manager

Restaurant Manager

Location: Paihia, Northland

Industry: Hospitality & Tourism – Hotel Management

Employment Type: Full-time

Pay Rate: $25.00 – $32.00 per hour (based on skills and experience)

Join Our Team at Paihia Beach Resort & Spa

We are seeking an experienced and motivated Restaurant Manager to oversee the daily operations of our restaurant and support the delivery of high-quality food and service experiences for our guests. This role is ideal for someone with strong leadership capability, sound operational judgment, and a genuine passion for hospitality.

Qualifications & Experience

• A diploma in Management (or equivalent) Or
• At least 2 years of relevant hospitality industry experience, including experience in a supervisory or management role; or
• A bachelor’s degree in any field, demonstrating transferable skills such as leadership, communication, organisation, customer service, problem-solving, adaptability, and accountability.
• Good understanding of restaurant operations, food service standards, and New Zealand health and safety requirements.
• Demonstrated ability to lead teams, coordinate service periods, and maintain a positive working environment.
• Strong communication and interpersonal skills, with the ability to build rapport with customers and staff.
• Able to work efficiently in a fast-paced environment and respond calmly under pressure.
• Reliable, well-presented, and committed to delivering a high standard of service.

Key Responsibilities

• Manage the day-to-day operation of the restaurant, ensuring smooth service delivery and a welcoming dining environment for guests.
• Coordinate with chefs and kitchen staff on menu presentation, service flow, seasonal updates, and customer dietary requirements.
• Assist in planning special events, group bookings, and promotional dining activities to enhance customer experience and business performance.
• Monitor stock levels, support ordering processes, and help manage purchasing decisions in line with budget and operational needs.
• Review pricing, sales performance, and operational costs to support efficient and profitable restaurant operations.
• Ensure the restaurant, service areas, and dining facilities are maintained in a clean, safe, and presentable condition at all times.
• Oversee compliance with food safety, hygiene, licensing, and workplace health and safety standards in accordance with New Zealand requirements.
• Recruit, train, roster, and supervise front-of-house team members, and support performance development across the restaurant team.
• Respond to customer feedback professionally and take appropriate steps to maintain a high level of guest satisfaction.
• Maintain operational records, including stock usage, staff scheduling, service issues, and relevant financial or compliance documentation.

Benefits

• Free Parking on site
• Preparing Staff discount on accommodation, spa and restaurant