Business Services Manager

Business Services Manager

About Us: KANZ Automotive is a well-established automotive service centre specialising in vehicle maintenance, repairs, and tyre services. We’re seeking a skilled Business Services Manager to join our team and contribute to the growth of our business. This is a permanent, full-time position with a schedule from Monday to Friday, and occasional Saturdays based on operational needs. Flexibility with rostering is required. The hourly pay rate ranges from $30 to $36, depending on experience.

Position Overview: Reporting to the Director, the Business Services Manager will lead our daily operations, drive business growth, and ensure exceptional customer satisfaction.

Key Responsibilities:

• ·       Oversee daily operations and coordinate service delivery
• ·       Manage and develop team performance through training and mentoring
• ·       Implement business improvement processes and systems
• ·       Handle customer relationships and service quality
• ·       Manage scheduling and resource allocation
• ·       Coordinate supplier relationships and inventory
• ·       Oversee financial reporting
• ·       Implement marketing and social media initiatives

Required Qualifications and Experience:

• Any bachelor's degree OR a minimum 3 years' experience in business operations, management, or similar role

Skills and Competencies:

• Strong leadership abilities
• Excellence in customer service and relationship management
• Problem-solving and decision-making skills
• Digital systems and social media proficiency
• Strong organisational, administrative, and multi-tasking capabilities
• Knowledge of automotive industry preferred, but training about the industry will be provided for the right candidate.

How to Apply: Please apply through Jobspace. Applications without CVs will not be accepted.