Restaurant & Bar Manager - Grazie Wellington Restaurant @DoubleTree by Hilton Wellington

Restaurant & Bar Manager
Grazie Wellington Restaurant – DoubleTree By Hilton Wellington

About the role

DoubleTree by Hilton Wellington is seeking an experienced and driven "hands on" Restaurant & Bar Manager to join our dynamic Grazie Wellington team in Wellington CBD, Wellington. This full-time role will be responsible for overseeing the day-to-day operations of our popular hospitality establishment, ensuring exceptional customer service and driving business growth.

What you'll be doing

• Manage and coordinate all restaurant and bar operations, including staff scheduling, inventory management, and financial reporting

• Provide excellent customer service and resolve any guest issues or complaints in a timely and professional manner

• Develop and implement marketing strategies to promote the restaurant and bar, driving increased footfall and revenue

• Recruit, train, and manage a high-performing team of wait staff, bartenders, and other F&B personnel

• Ensure compliance with all applicable health, safety, and licensing regulations

• Collaborate with the wider management team to identify and implement process improvements and cost-saving initiatives

• Coordinating with the Head Chef and hotel leadership on menus and promotions

• Ensuring compliance with licensing, hygiene, and health & safety standards

• Creating memorable guest experiences and upholding Hilton brand service values

What we're looking for

• A qualification at level 4 or above or a minimum of 3 years of work experience in a similar branded restaurant and bar management role

• Strong leadership and people management skills, with the ability to build and motivate a team

• well groomed and professional in appearance

• Proven track record in driving sales, improving operational efficiency, and enhancing the customer experience

• Excellent communication and interpersonal skills, with the ability to liaise effectively with both customers and staff

• Thorough understanding of hospitality industry regulations, best practices, and trends

• Proficient in using point-of-sale systems, inventory management software, and other relevant hospitality technologies

• Prior experience in Italian cuisine with thorough knowledge of bar area, wines and cocktails

• Ability to work across a 7-day roster, including split shifts, weekends and public holidays

• A valid LCQ and General Manager Certificate (or the ability to obtain one) is required

What we offer

• Competitive salary and performance-based bonuses

• Comprehensive training and development opportunities

• A supportive and inclusive team environment

• Discounted stays & F&B rates at “Sarin Hotels” in NZ as a team member and with Hilton worldwide
• A chance to make your mark in a reputable establishment.

About us

DoubleTree by Hilton Wellington is part of Sarin Hotels, a leading hospitality group with a portfolio of popular restaurants and bars across Wellington. Our mission is to provide exceptional dining and drinking experiences that bring people together and create lasting memories. We are committed to fostering a diverse, inclusive, and supportive workplace culture where our employees can thrive.

If you’re ready to bring your expertise and enthusiasm to Grazie Wellington Restaurant, we’d love to hear from you! Please apply within by submitting your CV and a brief cover letter outlining your suitability for the role. 

Join us and become a part of our success story!