Waiter – Albert 1313 Limited
Delivered fast, friendly service in a busy bar environment. Took orders, served food and drinks, handled payments, and maintained cleanliness. Worked efficiently under pressure while providing excellent customer service and teamwork.
Worked as part of a fast-paced front-of-house team in a busy bar environment, delivering high-quality customer service and ensuring an enjoyable experience for all guests. Responsibilities included greeting and seating customers, taking accurate food and beverage orders, and serving meals and drinks promptly and professionally. Maintained strong product knowledge of the menu, including alcoholic beverages, to make recommendations and upsell where appropriate.
Handled cash and EFTPOS transactions accurately, balanced tills when required, and followed responsible service of alcohol guidelines. Collaborated closely with kitchen and bar staff to ensure smooth service and timely order delivery. Managed multiple tables simultaneously while remaining attentive to customer needs and resolving any issues efficiently and courteously.
Maintained cleanliness and hygiene standards by clearing tables, resetting dining areas, and ensuring compliance with health and safety regulations. Demonstrated strong communication, teamwork, and time management skills, with the ability to stay calm and effective under pressure during busy periods.