About the Role
We are seeking an experienced and commercially driven General Manager to oversee the full operations of our motel business. This is a senior leadership position responsible for managing day-to-day operations, driving revenue growth, and implementing strategic initiatives across the company’s accommodation business.

Key Responsibilities

· Lead and manage the overall operations of the company’s motel business, including front office, guest services, housekeeping, maintenance, and administration;

· Develop and implement business plans, operational policies, budgets, and long-term growth strategies;

· Monitor occupancy, pricing, revenue, and distribution channels to maximise profitability;

· Oversee staffing strategy, including recruitment, performance management, and workforce planning;

· Ensure compliance with all legal, regulatory, health & safety, and employment obligations in New Zealand;

· Build and maintain relationships with external stakeholders, including travel agencies, online booking platforms, suppliers, and corporate partners;

· Prepare reports, budgets, forecasts, and business recommendations for the Director;

· Lead marketing and business development initiatives to increase bookings and strengthen market position;

· Identify and implement opportunities for business growth, expansion, and operational improvement.

Position Details

· Employment Type: Permanent

· Hours: Minimum guaranteed 30 hours per week (rostered across Monday to Sunday)

· Reporting to: Director

Remuneration

• A gross annual salary in the range of NZD 150,000 to NZD 200,000, depending on the successful applicant’s skills and experience.

Preferred Candidate Profile

• At least 5 years’ senior management experience in the hospitality industry; motel or hotel experience preferred.

• A qualification in Hospitality Management, Business Administration, or a related field would be an advantage, but is not essential.

• Strong knowledge of hotel operations, financial management, and human resource management.

• Proven ability to lead teams and improve business performance.

• Strong commercial skills, including marketing and business development experience.

• Ability to build and maintain partnerships with travel agencies, online platforms, and other business channels.

• Excellent communication and organisational skills.

• Multilingual ability is an advantage.

How to Apply
Please send your CV and cover letter to: [email protected], [email protected]

Subject: Application for General Manager – [Your Name]

We welcome experienced hospitality leaders who are ready to drive operational excellence and business growth in New Zealand’s accommodation sector.

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