Employer: Reddy Brothers Limited
Location: 216 Queen Street, Richmond Mall, Nelson, 7020
Employment Type: Full-time, Permanent
Pay Rate: $30– $35.00 per hour (depending on experience)


About the Company:
Reddy Brothers Limited operates two Pizza Hut stores in Nelson. This
position is for Richmond Pizza Hut store under the globally recognised Pizza
Hut franchise. We are a New Zealand–owned company focused on maintaining
high food quality, operational excellence, and great customer experiences.


The Role
The Store Manager is responsible for the day-to-day running of our stores,
including the rostering, training, and coaching of team members, delivering
excellent service to ensure high levels of customer satisfaction, creating business
strategies to attract new customers, preparing detailed sales reports and
monitoring inventory levels on new stock. This role is ideal for a passionate,
hard-working individual, with a commitment to high standards and an interest in
learning and developing their skills in our organisation.


Ideal candidates should have at least one year of relevant work experience in
the fast-food industry or Quick Service Restaurant (QSR) and/or a relevant
qualification at level of level 4 and above.

This is a full-time permanent position currently located at our Richmond Pizza Hut store. Minimum working hours of 40 per week. Wage rate will range between $30 to $35 per hour depending on prior experience and/or qualification.


Key Responsibilities:
 Plan, coordinate, and oversee daily store operations to ensure efficient service delivery.
 Develop and implement effective customer service procedures and standards.
 Monitor staff performance and provide training and support to ensure service excellence.
 Manage rostering, labour costs, and staff scheduling to maintain productivity.
 Oversee inventory control, stock ordering, and supplier coordination.
 Handle and resolve customer complaints and feedback promptly and professionally.
 Maintain compliance with company policies, brand standards, and New Zealand food safety and hygiene regulations.
 Monitor store sales performance, prepare reports, and support budgeting and cost control activities.
 Ensure store cleanliness, maintenance, and presentation meet required standards.

 Support marketing, local promotions, and community engagement activities.
 Recruit, train, and supervise team members to build a strong and motivated workforce.
 Drive continuous improvement initiatives to increase efficiency and customer satisfaction.
Skills and Experience Required:
 Experience in a management or supervisory role, preferably in the quick- service restaurant, retail outlets or hospitality industry.
 Strong leadership, communication, and organisational skills.
 Proven ability to manage staff, inventory, and store operations effectively.
 Sound knowledge of food safety, health, and hygiene compliance standards.
 Excellent problem-solving skills and ability to work under pressure.
 Customer-focused approach with attention to detail.
What's in it for you:
 Ongoing training and development including specific in-house programmes
 Being part of an exciting brand that is well known in New Zealand
 Our stores operate late in the evenings and are 7-day trading stores.


There is an expectation that you will need to work across the trading hours to ensure you are across all elements of the business and trading patterns.


How to Apply:

If you are a motivated and experienced professional with a passion for
hospitality and customer service, please apply online with your CV and a brief
cover letter. Please ensure that you provide copies of your relevant qualifications
and confirmation of relevant work experience at the time of applying or else your
application will not be considered.

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