operations. Dedicated managers will focus on overseeing the dedicated operations based on their skills and abilities.
· Staff Hiring, Training and Development: Hire and Train the staff to
understand customer preferences and provide personalized
recommendations.
· Menu Design and Updates: Collaborate with the kitchen team on creating
and updating menus and informing customers about changes and special
offers.
· Customer Complaint Resolution: Address and resolve escalated customer
complaints promptly and efficiently to ensure customer satisfaction.
· Supplier Relations and Stock Management: Maintain strong relationships
with suppliers to ensure the required items are stocked up.
· Budgeting and Purchasing: Preparing the budget and handling the
purchasing of items in an optimised way to ensure maximised profits.
· Compliance with Laws and Regulations: Ensure that all staff adhere to
health, alcohol, and other relevant regulations.
· Marketing Campaign Coordination: Plan and implement marketing
campaigns to promote the venue.
· Event Planning and Management: Organise and oversee events held within
the premises on a daily basis.
· Regulatory Compliance: Ensure all activities comply with relevant laws and
regulations.
Pay and Minimum Hours
· Required to work for a minimum of 30 hours per week
· Paid between $28 to $35 per hour.
Other requirements:
· Minimum 2 year of relevant work experience or minimum Level 5 qualification in
business/hospitality/
· Manager's certificate is highly preferred but not mandatory
· Available to work on weekends and evening shifts
· Team worker
· Leadership Skills
· Good with managing time.
· Hardworking and passionate individual
· Attention to detail