Contract Administrator for our Queenstown Branch.

Starchch Ltd T/A EZU Car Rental (EZU Travel) is one of the most popular rental car companies. We pride ourselves on providing the best possible service to ensure our customers have an amazing experience on the road in New Zealand. We are looking for a Contract Administrator to join our Queenstown Branch. This is a full time role with a minimum of 30 hours per week.

 

Responsibilities and Accountabilities:

The Contract Administrator is responsible for administering, coordinating, and monitoring contracts, rental agreements, supplier agreements, fleet service agreements, insurance-related agreements, and other business service documentation that support vehicle rental, fleet management, customer service, insurance, maintenance, and related operations. The role ensures that contractual obligations, agreement terms, variations, renewals, amendments, and supporting records are properly documented, monitored, and complied with in accordance with company policies and contractual requirements.

 

Key Responsibilities

• Administer and maintain vehicle rental agreements, customer contracts, supplier agreements, fleet service agreements, insurance-related agreements, and other contract records in an accurate, organised, and up-to-date manner.

• Review contract terms, conditions, and supporting documentation to ensure alignment with vehicle rental, fleet management, customer service, insurance, maintenance, and related business processes.

• Coordinate with internal teams, including branch staff, customer service staff, fleet operations staff, and management, to support contract-related processes, documentation requirements, approvals, and record keeping.

• Monitor contract compliance and ensure that contractual obligations, customer approvals, service terms, insurance requirements, and related supporting records are properly maintained.

• Assist with preparing, updating, and maintaining contract variations, rental extensions, renewals, amendments, and supplier service documentation in accordance with company procedures.

• Compile and organise contract, customer, fleet, insurance, and operational information to support internal reporting and management review.

• Support management in contract risk and process management by identifying administrative issues, maintaining effective contract control procedures, and ensuring accurate contract records.

• Liaise with customers, suppliers, insurance providers, vehicle maintenance providers, and internal staff regarding contract documentation, agreement terms, service records, and related administrative matters.

 

The successful candidate must have:

  • At least 2 years of relevant work experience, or a relevant NZQF Level 5 or above qualification in a related field.

  • Good work attitude and good communication skills

  • Strong motivation

  • Physical fitness and the ability to handle the heavy workload

  • Quality workmanship and eye for detail

  • Strong dedication to health and workplace safety

  • Excellent interpersonal skills to work with other team members.

  • Strong ability to work independently

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