An opportunity is available for an experienced Medical Receptionist/Administrator to join a busy but supportive team within the mental health sector based in Takapuna.

This is a fast-paced, people-focused role where your empathy and communication skills will be highly valued. You’ll be the first point of contact for a wide range of individuals, playing a key role in supporting both patients and clinicians.  You would be working full time hours 3 days a week Monday - Wednesday starting asap for the next 3 months. 

Key Responsibilities:

  • Meet and greet patients, creating a welcoming and supportive environment
  • Manage incoming calls, including providing initial support and directing crisis calls appropriately
  • Process referrals and ensure accurate information capture
  • Update and maintain patient records
  • Liaise with clinicians and provide administrative support
  • General ad hoc administrative duties

About You:

  • Previous reception or administration experience (medical or health sector preferred)
  • Strong interpersonal skills with a compassionate, empathetic approach
  • Ability to remain calm and professional in sensitive situations
  • Excellent communication and organisational skills
  • Ideally some exposure to mental health environments

What’s on Offer:

  • Immediate start in a meaningful, community-focused role
  • Supportive team environment
  • Starting asap for 3 months with possible extension 
  • Takapuna based working with children, Teenagers and their families 
  • 3 days a week Monday to Wednesday 

If you are an experienced medical receptionist and are keen on a new challenge starting asap apply now to be considered. 

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