Job Description:

Head Housekeeper Needed

Our well-established motel is looking for a reliable and hardworking Head Housekeeper to join our team.

  • Location: Rotorua
  • Competitive Salary: $30–$35 per hour, depending on your skills and experience
  • Employment Type: Full-time
  • Start Date: As soon as possible

What We Offer

  • On-site accommodation options (if needed)
  • Opportunities for growth and advancement
  • Supportive work environmentEmployee discounts and benefits

Responsibilities

  • Assess daily operational needs and allocate tasks to housekeeping staff to ensure efficient service delivery
  • Coordinate with the motel manager to align housekeeping activities with other departments across the motel
  • Maintain accurate housekeeping staff attendance records and prepare duty rosters
  • Communicate, implement, and uphold workplace health and safety standards
  • Supervise housekeeping team performance, monitor work quality, and recommend improvements to procedures and service standards
  • Address staff concerns and resolve workplace issues in a fair and timely manner
  • Support front office operations when required, including assisting with reception and guest services

Minimum Requirements

  • A tertiary qualification (NZQF Level 5 Diploma or higher) in Hospitality, Management, or a related field, OR at least 2 years of relevant work experience in a similar industry
  • Availability to work weekends and public holidays when required

Our Expectations for Candidates

  • Strong leadership and communication skills
  • Ability to multitask and remain calm under pressure
  • Positive attitude and strong work ethic
  • Strong attention to detail
  • Reliable and punctual
  • Ability to work independently

Applicants for this position must have New Zealand residency or a valid New Zealand work visa with unrestricted work rights.

Please send your resume and a brief cover letter to apply. Be part of a team that values service, hospitality, and community. We look forward to meeting you!

Employer Questions

Your application will include the following question(s):

  • Are you currently in New Zealand?
  • Are you a New Zealand citizen?
  • If you are not a New Zealand citizen, do you have a visa that allows you to work full-time for any employer?
  • Do you require employer assistance to obtain a new visa to work for a new employer?
  • Can you work more than 30 hours per week?
  • Are you available to work nights, weekends, and public holidays?
  • Do you have at least 2 years of experience in housekeeping, motel management, or business management?
  • Do you have any qualifications in hospitality or business management?
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