RESTAURANT MANAGER

Job Description:

SUPERCHEAP LIMITED T/A LA PORCHETTA PARNELL is looking for a talented RESTAURANT MANAGER at Auckland, and where you will be responsible for ensuring the restaurant’s smooth kitchen operation and customer satisfaction by preparing delightful food. We guarantee a minimum of 30 hours per week with a pay rate between $31.00 to $32.00/- an hour. Required for our restaurant located at PARNELL, AUCKLAND, NZL.

Job duties:

• To set, implement and train team members to achieve excellence in standard
  operating procedures, and service standards whilst managing the store's payment
  systems, inventory management, stock control and ordering systems as per the
  brand standards.
• Arranging the purchasing and pricing of goods according to budget
• Ensure the smooth running of the Restaurant by keeping staffing up to date.
• Responsible for Pricing the dishes based on the cost of the dish and the profitability of the business.
• Responsible for recruitment, training and developing the team. Also responsible for Human resource management, including staff scheduling, disciplinary procedures, grievance handling and annual appraisal of key staff.
• Observe and ensure the overall appearance and cleanliness of the Restaurant.
• Be competent in cash handling and aid in preparing daily sales reports, deposit preparation and change orders.
• Identify and implement methods of improvement and bring about promotional ideas to
  increase sales.
• Monitor actions of staff and customers to ensure that health and safety standards are obeyed.
• Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance
• Managing all aspects of food hygiene, ensuring all staff adhere to the requirements and standards laid down by brand and the local authorities for food handlers.
• Store audit - Operations Evaluation Report (OER) Have a full understanding of the OERs carried out by Dominos and can implement and maintain the high brand standards required.
• Implement marketing strategy and activities as directed by the Area Manager
• Ensure the team is actively upselling to increase the average ticket, increasing sales and overall profits.
• Forecast, review, and motivate the team to meet weekly KPI targets related to Sales, food costs, labour costs, average delivery time, etc.
• Regularly review Customer satisfaction platforms to identify any areas of improvement and run 'Superb Service' courses alongside the Operation
• Specialists to maintain a high level of customer focus within the team.
• Make sure Compliance & Regulation Records Regulations, Health & Safety at  Work Act 1974, Right to Work records, Fire & CCTV regulations are always available and up to date.
• Review product mix to recommend menu items.
• As Key holder & store in charge responsible for complete operations of the store, setting an example for your team by being a hands-on manager
• Support the entire team in operations during busy times whilst maintaining & promoting HTA (Heightened time Awareness) to ensure the store achieves service standards in line with the companies KPl’s.

Requirements:

• Minimum 2 years of relevant work experience to work for the role. However, qualification of Diploma in any field can substitute the requirement of work experience.
• Need to be a mature person who can handle responsibilities during shifts for the Restaurant and staff independently.
• Previous customer service experience is preferred but not essential as detailed training will be provided to the selected candidate. 
• Ability to work in a Multicultural Environment.
• Possess motivational and leadership skills.
• Team player and ability to work competently under pressure.
• Must be able to work across any shifts including evenings, weekends, and public holidays.
• Must be a fit, quick thinker, reliable, trustworthy, and self-motivated.
• Able to lift weights up to 25kg.
• Must be able to pass random drug test

This is a fantastic opportunity to join a passionate and enthusiastic team, so if your skills and attributes match, we want to hear from you.