From March 2021 till now, Z&L Company Limited trading as New Fastfood Takeaway has been working hard within the hospitality industry. We have extensive loyal customers within Whanganui east community. We are currently seeking a Shop Manager to join our dynamic team.
If you are passionate about great food and enjoy working in a busy, welcoming environment, we'd love to hear from you.
You are responsible to carry out the work of a Restaurant/Shop Manager first and foremost.
However, you should understand that you must be available to complete all employment tasks requested by us, of whatever nature to ensure our business operates effectively and efficiently. Main duties and responsibilities are as follows:
- Working with other staff to deliver great dining experience towards customer satisfaction
- Manager front of house and back of house operations
- Regular review of product quality
- Organize and manage shifts
- Making staff rosters
- Hiring, training, supervising and motivating staff
- Conduct staff briefing on daily basis to ensure all operations runs smoothly
- Appraise staff performance and provide feedback to improve productivity
- Handling customer complaints and resloving issues
- Determine the product mix and stock levels of kitchen goods, cleaning products, all other goods and order supplies if required
- Control operational costs and identify measures to reduce wastage
- Maintain the food cost percentage within the limit
- Ensure compliance with licensing, higiene, health and safety legislation/guidelines
- Handling administration and paperworks
- Communicationg with director/owner on regular basis of all aspects of business operation and daily sales
- Help the company in marketing and sales to improve the overall business
- Interacting with customers, employees, suppliers, licensing authorities and sales representatives.