Motel Manager

Some role responsibilities would include:

·         managing day-to-day motel operations to maintain seamless service and exceptional guest experiences

·         managing and supervising reservations, front office, guest reception, and housekeeping services

·         managing online booking platforms, setting room rates, monitoring occupancy, and responding to guest enquiries

·         receiving and coordinating tour group bookings;

·         overseeing staff training and rostering;

·         supervising cleanliness, property maintenance and security arrangements;

·         assessing and reviewing customer satisfaction, including responding to feedback and handling complaints;

·         reviewing daily revenue, preparing reconciliation reports, and overseeing purchasing and supplier payments;

·         ensuring compliance with occupational health and safety regulations and emergency procedures;

·         managing motel cost control, waste disposal, and other operational requirements;

·         monitoring and enforcing compliance with regulatory requirements to ensure all activities meet legal and company standards;

·         performing other duties as directed by the Employer to ensure smooth motel operations.

Preferred Skills and Experience:

·         Relevant Diploma or higher qualification AND

·         At least one year of relevant work experience

·         Strong communication and customer service skills

·         Ability to work flexible hours, including Saturday and public holidays

·         Good organisational and problem-solving skills

·         Basic computer skills (booking systems, emails, etc.)

If you think this role sounds like you, please use this platform to apply and submit your CV (PDF) and Cover Letter (PDF).