Operational administrator

Cleaning doctor Ltd has grown rapidly and are therefore seeking professional Operational Administrator on a full time permanent position with minimum granted 30 hours to help us manage our adminitrative operations in Waikato region at the rate of $30-$40 per hour. 

Key Duties and Responsibilities
Manage and supervise daily business operations to ensure smooth and efficient service delivery across all cleaning contracts and client sites.
Recruit, train, roster, and supervise staff, including monitoring attendance, performance management, and payroll coordination.
Maintain strong working relationships with clients, suppliers, contractors, and key stakeholders to ensure high-quality service standards are consistently achieved.
Coordinate cleaning schedules, staff allocations, and operational requirements across multiple locations to meet client expectations and contractual obligations.
Conduct regular quality assurance checks and resolve operational issues promptly to maintain service excellence and customer satisfaction.
Manage company equipment, cleaning supplies, and specialised machinery, including arranging maintenance, repairs, and stock control.
Ensure full compliance with workplace health and safety regulations, company policies, and all relevant employment and operational legislation.
Train and coach staff on workplace procedures, cleaning standards, health and safety requirements, and proper use of cleaning equipment.
Maintain accurate records of contracts, staff documentation, payroll information, supplier arrangements, and operational reports.

Prepare service quotations, assist with contract renewals, and support business growth by identifying new service opportunities.
Provide hands-on operational support, including commercial cleaning duties when required to meet urgent business needs.
Travel across various client locations throughout the South Island as required for operational supervision, staff support, and client relationship management.

Qualification and Experience

Diploma level 5 or above or Bachelor Degree or 2 years experinece in cleaning industry.

If this seems like you, please apply now.