Position Details:

  • Location:  Maungakiekie Golf Club, Auckland
  • Employment Type: Full-time, Permanent
  • Number of Positions: 1
  • Hours: Minimum 30 guaranteed hours per week, with additional hours available by agreement depending on business needs
  • Pay Rate: NZD $29.00 to $35.00 per hour, depending on skills and experience
  • Roster: Rostered shifts across Monday to Sunday, including evenings, weekends and public holidays as required

About TAMBO EATERY

TAMBO is a hospitality business located inside Maungakiekie Golf Club in Auckland. We serve club members and the wider community, offering a unique Brazilian and Mediterranean-inspired dining experience with warm, story-driven hospitality.

We are looking for an experienced and motivated Restaurant Manager to lead our front-of-house operations, support our team and help deliver a high-quality guest experience. This role is suited to someone who enjoys leading people, managing day-to-day restaurant operations and creating memorable customer experiences in a busy hospitality environment.

Key Responsibilities

As Restaurant Manager, you will be responsible for:

  • Supporting the delivery of TAMBO’s Brazilian and Mediterranean-inspired food offering, including the customer experience and cultural story behind selected dishes.

  • Planning, organising and managing the daily operations of the restaurant to deliver high-quality dining and customer service. 

  • Recruiting, training, rostering, supervising and supporting front-of-house staff and other service team members. 

  • Maintaining high customer service standards, managing reservations and service flow and resolving customer complaints professionally. 

  • Working with the Executive Chef and kitchen team to plan menus, support seasonal offerings and maintain food, beverage and presentation standards. 

  • Managing stock levels, supplier orders, purchasing, pricing and inventory control for food, beverages and operational supplies. 

  • Managing budgets, controlling costs, monitoring sales and maintaining records of stock, purchases, sales and financial transactions. 

  • Planning and coordinating special functions, group bookings and other hospitality service arrangements. 

  • Ensuring the restaurant, dining areas and service areas are clean, well-presented and compliant with food safety, hygiene, health and safety and licensing requirements. 

  • Supporting business growth through guest engagement, local marketing initiatives and ongoing improvements to service delivery.

Essential Requirements

Applicants must have:

  • At least 2 years of relevant management experience in a café, restaurant or similar hospitality environment, or a relevant qualification at NZQCF Level 4 or above with suitable hospitality industry experience. 

  • Proven ability to lead, train, roster, supervise and develop staff. 

  • Strong leadership, organisational and communication skills. 

  • Experience managing daily restaurant operations in a fast-paced hospitality environment. 

  • Experience with budgeting, stock control, ordering, cost control and revenue performance. 

  • Excellent customer service skills and the ability to resolve complaints professionally. 

  • Sound knowledge of food safety, hygiene and workplace health and safety requirements. 

  • Ability to work flexible rostered hours, including evenings, weekends and public holidays. 

  • Ability to work under pressure while maintaining service quality, professionalism and attention to detail.

Desirable Attributes

The following would be an advantage:

  • Three or more years of relevant café or restaurant management experience. 

  • A relevant qualification in hospitality management, restaurant management, business management or a related field. 

  • Knowledge of Brazilian cuisine, ingredients and food culture. 

  • Experience working in a restaurant with a cultural, Mediterranean, Brazilian or international cuisine focus. 

  • Responsible Service of Alcohol certificate or Licence Controller Qualification, where applicable. 

  • First Aid Certificate. 

  • Experience planning functions, group bookings or event-style hospitality service.

What We Offer

  • Full-time permanent employment. 

  • Competitive remuneration based on skills and experience. 

  • A supportive and professional work environment. 

  • The opportunity to work in a beautiful golf club setting. 

  • A creative, community-focused hospitality team. 

  • Opportunities for professional development, leadership and career progression. 

  • Staff discounts and other employee benefits where applicable.

How to Apply

If you are a motivated hospitality professional with strong leadership skills and a passion for delivering excellent customer experiences, we would love to hear from you.

Please apply by submitting your CV and a cover letter outlining your relevant experience, qualifications and suitability for the role.

 



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