ABOUT THE ROLE

The Restaurant Supervisor supports the Restaurant Manager in the day-to-day running of Somtum Thai, leading floor and kitchen staff during shifts to deliver warm, efficient service and an authentic Thai dining experience. This is a hands-on role suited to a confident team leader who thrives in a busy hospitality environment.

KEY RESPONSIBILITIES

  • Supervise front-of-house and back-of-house staff during assigned shifts, ensuring smooth and efficient service.
  • Open and close the restaurant, including cash handling, till reconciliation, and end-of-day reporting.
  •  Allocate tasks and coordinate the team to maintain prompt service during peak periods.
  • Uphold high standards of food quality, presentation, cleanliness, and table service throughout the restaurant.
  • Train, mentor, and motivate staff, supporting onboarding of new team members.
  •  Monitor stock levels, assist with ordering, and help minimise wastage and spoilage.
  • Greet guests, handle bookings, and resolve customer queries or complaints promptly and courteously.
  • Ensure compliance with health, safety, and food hygiene regulations, including the Food Control Plan.
  • Support the Restaurant Manager with rostering, daily briefings, and shift handovers.
  • Assist in maintaining accurate records of sales, incidents, and staff attendance.

REQUIREMENTS

  • At least two years’ experience in a food and beverage or hospitality role, preferably including some supervisory or team-leader experience; OR a relevant qualification in hospitality.
  • Strong leadership, organisation, and communication skills.
  • Excellent guest interaction and customer service skills.
  • Ability to remain calm, prioritise, and problem-solve in a fast-paced environment.
  • Flexibility to work evenings, weekends, and public holidays as required.
  • A current General Manager’s Certificate (or willingness to obtain one) is an advantage.

HOW TO APPLY

Please submit your application, including your CV and a brief cover letter detailing your experience and why you would be a great fit for this role.

We are an equal-opportunity employer, and we look forward to receiving your application. come and be a part of the vibrant team!

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