Job Details:

Location: Tauranga, bay of Plenty 
Employment Type: Full-time, Permanent
Hours: 30
Pay Rate: $30 to $40

About the Role

We are looking for an experienced and motivated Restaurant Manager to manage the day-to-day operations of our busy restaurant. The successful applicant will be responsible for ensuring efficient service, maintaining high customer-service standards, supervising staff, and supporting the overall growth and profitability of the business.

Key Duties and Responsibilities

  • Plan and manage the daily operations of the restaurant.

  • Organise and supervise dine-in, takeaway, buffet, and catering services.

  • Ensure customers receive professional and efficient service.

  • Recruit, train, supervise, and monitor restaurant staff.

  • Prepare staff rosters and allocate duties according to operational requirements.

  • Monitor staff performance and provide guidance and support when required.

  • Ensure compliance with food-safety, hygiene, health and safety, and licensing requirements.

  • Manage customer enquiries, feedback, and complaints professionally.

  • Monitor stock levels and arrange the purchase of food, beverages, and restaurant supplies.

  • Liaise with suppliers and negotiate pricing where appropriate.

  • Control operating costs, wastage, and stock losses.

  • Maintain records of sales, expenses, stock, and daily business activities.

  • Assist with budgeting, pricing, promotions, and business-development strategies.

  • Work closely with kitchen staff to ensure smooth coordination between food preparation and customer service.

  • Ensure the restaurant premises, dining areas, equipment, and facilities are clean and properly maintained.

  • Handle cash, payments, end-of-day reconciliation, and banking procedures where required.

  • Ensure the restaurant meets its sales, service, and profitability targets.

Skills and Experience

The successful applicant should have:

  • Relevant qualification or relevant experience 

  • Manager certificate required

  • Strong leadership and staff-management skills.

  • Excellent communication and customer-service skills.

  • Good knowledge of food safety and workplace health and safety requirements.

  • The ability to manage stock, budgets, rosters, and operational costs.

  • The ability to remain calm and make decisions in a busy working environment.

  • Good organisational and problem-solving skills.

  • The flexibility to work evenings, weekends, and public holidays.

Any NZ Citizen or resident or work visa holder can apply for this position

 

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