Administration Support Officer - Waikeria Prison

Administration Support Officer - Waikeria Prison

This could be just the opportunity you are looking for! Full time, permanent position Monday to Friday working hours. Be the warm, welcoming presence for people in our care.

About the role: This is an opportunity to be part of a great organisation where you will support our management team at Waikeria Prison. Responsibilities include but are not limited to:

• Reception and phone duties, liaising with our management team and the general public.
• Booking visits for whanau with the men in our care.
• Liaising with organisations and services we work with.
• Processing files.
• Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards.
• Provide administration support across our site by setting up meeting invites, taking minutes, and recording actions, communicating with external stakeholders and filing.
• Some lifting may be required.
• Work as part of a larger team of up to 20 staff.

In this busy role you will enjoy working collaboratively as one team in a challenging and fast paced environment, be able to multitask, remain adaptable, follow and adhere to policies and procedures, and have sound judgement in prioritising tasks and activities to meet deadlines.

Skills and experience: The preferred candidate will be able to demonstrate:

• Manaaki and respect for all that we deal with on a day-to-day basis.
• Good experience and knowledge of office administration.
• Resilience when dealing with difficult situations in changing environments and a pragmatic approach to problem solving.
• The ability to organise effectively, be adaptable, multi-task and meet deadlines.
• The ability to be a strong team player who can work collaboratively across a dynamic team of administrators.
• The ability to work with a wide range of people, from all walks of life, while maintaining a friendly and non-judgemental attitude.
• A high level of integrity and the ability to maintain privacy while working with sensitive and personal information.
• Good knowledge of computer software and database systems including Microsoft Office suite (Word, Outlook, Excel), with the ability to learn new systems quickly.

Salary: The salary range for this role (85%-120%) is $60,216 - $63,789 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.

About us: Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whānau (relationships) to shape how we work and deliver the outcomes in our strategy - Hōkai Rangi.

Our preferred candidate will share our values and be committed to our Hōkai Rangi strategy. Knowledge of Te Ao Māori, or a willingness to learn, is essential to ensure the delivery of the most appropriate services for those who come through our doors.

To apply, please submit a tailored CV and a detailed Cover Letter (PDF) describing your motivation for joining the Department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values, your skills and attributes you bring to the role and provide examples.