Job duties:

Being responsible for the management and operation of restaurant business.

  • Indoor and outdoor eating area management, customer service management and quality maintenance, customer complaints handling and response, and public relation management.

  • Bookkeeping for the business (working hours of staff, petty cash, bonus decisions if applicable).

  • Price setting for all the products and services

  • Assisting in the execution of the strategic plan including forecasting, budget management, profit and loss accountability, cost control and inventories.

  • Monitoring the performance of waitress and waiters.

  • Supervision duties include delegating responsibilities, scheduling, coaching, correcting, and evaluating the staff.

  • Recruiting, interviewing, training and mentoring the staff.
    restaurant supplies order/purchases and stock management.

  • Decisions on discounts offered to particular clients and special promotion price setting up.

  • Kitchen management, in conjunction with the head chef, such as stock level management, purchasing activities. 

  • Menu planning and updating from time to time, and this needs to be done in conjunction with the head chef.

  • Special catering service price negotiation, organisation and coordination.

  • Continue to enhance the guest service experience by creative initiatives.

  • Maintain and demonstrate strong knowledge of food and beverage trends, within the hospitality industry

  • Marketing strategies and advertisements 

  • Health, safety and hygiene management to ensure high standards to be maintained to meet the requirements of the relevant regulations.

  • Any other tasks not listed in this document, which conform to the spirit of the Employee’s Employment Agreement.

Other Details:

  • Requirements: Diploma or bachelor or higher qualification in business, management or related area

  • Remuneration : $32 to $40 per hour depending on your level of experience, skills and qualifications relevant to the job

  • 40 hours per week

  • Location : Albany Auckland

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