Subway Glen Innes is a franchise of Subway with high standards and quality of products. We pride ourselves on customer service and can do attitude.

We are taking applications for Retail store manager position. We are looking for people who want to be in our team over long term and build a career in retail food industry.

 

Position Title        :     Retail Store Manager / Store Manager

Reports to             :     Director

 

Employee Name   :    

Company                :     Fresh Food Glen Innes Limited

 

Role Overview:

A Store Manager optimizes the operating profit of their site and ensures their store builds a reputation for providing excellent customer service. A Store Manager grows retail shop sales in all categories and implements ‘best practice’ of each component of the retail offer. This position ensures competent, capable employees are recognized and developed through ongoing training.

 

Key Accountabilities

Financial responsibilities:

  • Manage and track the following elements
  • Subway Sales
  • Net Profit
  •  Overall Store Business
  • Maintaining records of stock levels and financial transactions

People Management:

  • ·       Recruit and select new employees
  • ·       Overall management and responsibility of Sandwich Artist™, Shift Managers, Assistant Managers
  • ·       Ensure that new employees are trained and inducted in accordance with Subway training requirements
  • ·       Provide ongoing coaching of employees and lead expectations by example
  • ·       Prepare the rosters in line with budgeted labour and man hours
  • ·       Run employee counseling sessions and Investigation Meetings. 
  • ·       Recommends promotion, transfer, or termination of employees. May conduct written and verbal staff evaluations
  • ·       Perform employee appraisals once every quarter
  • ·       Mentor Assistant Managers as required

Sales and Marketing:

  • ·       Create yearly strategic plans with target sales growth and marketing budget
  • ·       Responsible to develop and implement local marketing initiatives
  • ·       Responsible to develop local marketing products, pricing the products and design materials
  • ·       Promote the products and brand via advertising and sponsorships
  • ·       Managing the existing sponsorships
  • ·       Achieve yearly sales target and expenses within budget

Business Acumen:

  • ·       Develop and monitor store labour budgets and man hours
  • ·       Invoicing, ordering and daily banking
  • ·       Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
  • ·       Manage cash variances and wastage.
  • ·       Ensure 100% compliance in accordance to SUBWAY® and council guidelines

Retail Acumen:

  • ·       Perform inventory management and stock control including weekly stock take and reports. Analyze the Weekly Sales & Inventory Report to improve the business
  • ·       Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
  • ·       Complete all required courses as directed by owner

 

Key Accountabilities

Occupational Health & Safety:

  • ·       Ensure safety procedures are followed to prevent injury
  • ·       Provide a safe work environment for employees and customers
  • ·       Ensuring compliance with occupational health and safety regulations
  • ·       Ensure all accidents are reported as per company process

Customer Services:

  • ·       Promote & encourage a high level of customer service amongst employees
  • ·       Provide a high standard of customer service in dealing with sales, inquires and complaints
  • ·       Handle unresolved and/or escalated customer complaints
  •  

Key Challenges:

  • ·       Determining product mix, stock levels and service standards
  • ·       Maintain high personal standards in presentation and work habits
  • ·       Manage point of sale and customer complaints
  • ·       Sales growth, financial management and analytical judgment
  • ·       Strategic thinking with planning and alignment
  • ·       Inventory management
  • ·       Collaborate and negotiate with others
  • ·       Compliance and process focused
  • ·       Maintain store cleanliness and hygiene at all times

 

Knowledge, Skills and Experience

Skills:

  • ·       Excellent spoken and written English
  • ·       Management ability Enthusiasm and self- motivation
  • ·       Positive team player
  • ·       High standard of personal presentation
  • ·       Analytical skills
  • ·       Attention to detail and compliance focused
  • ·       Budgeting and financial skills
  • ·       Strong computer skills Microsoft Excel Microsoft Word Outlook & Internet

Experience, Qualification:

·       2 years of experience at manager leve  OR a relevant NZ  Level 5  or above

 

What’s like working at Subway?

 

            We are one of the busiest Subway restaurants, so this job will keep you on your toes. Responsibilities in store are wide and varied. Providing exceptional service is most important aspect. Must be available to work 6am - 10:30pm, 7 days. Salary will be paid hourly $32 - $40 depending on subway work experience. This is a permanent position with minimum 35 hours per week.

 

                  Working as a manager at Subway® restaurant is a challenging role but one that is highly rewarding. Subway Franchise Owners are proud of their hard working teams and are able to offer fantastic career path opportunities to truly develop your career.

 

                  If our business and the oppurtunity above sound interesting to you, please send your Resume and covering letter ‘Why you want to work with us?’,’Your experience in retail’, ‘Your available timings for work (days, weekend etc)’. For any enquiries, email us at ‘subwaynzgi@gmail.com’.

 

           

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