Well-established Tomi Ro Restaurant in Northwest Auckland is looking for a Restaurant Manager.
This is a full time, permanent position with guaranteed weekly working hours of 30 hours. We will offer the wage from $26.00 - $30.00 per hour based on your experiences and skills.
Key Experience & Skills We Are Looking For:
· Minimum 1+ year of experience in the hospitality industry.
· Good knowledge and work experience in Japanese F&B services is a strong advantage.
· Excellent interpersonal and communication skills.
· Multilingual skills are an asset in serving our multicultural and diverse customer base (English, Japanese, and Korean preferred).
· Good knowledge and skills in customer service.
· Strong administrative, time management, and multitasking abilities.
· Proven ability to work efficiently under pressure and with minimal supervision.
· Demonstrated leadership skills with a strong team-oriented mindset.
· Flexibility to work shifts, including weekends, holidays, and late nights.
· High standards of food hygiene and safety knowledge.
Qualifications:
· Relevant hospitality qualifications are preferred but not essential.
· A Diploma or higher in Hospitality, Tourism, Airline Service or Business highly regarded
· Current LCQ (License Controller Qualification) required
· Current Duty Manager Certificate or eligibility to obtain one
Key Duties and Responsibilities:
· Manage day-to-day restaurant operations to ensure seamless and efficient service.
· Lead, supervise, train, and mentor Front of House (FOH) staff to uphold venue standards.
· Manage staff rostering, attendance, and overall performance.
· Ensure high levels of customer satisfaction by handling inquiries, feedback, and complaints professionally.
· Monitor guest reservations and optimize seating arrangements.
· Collaborate with the Head Chef on menu planning, special promotions, and marketing events.
· Monitor stock levels and coordinate the ordering of food, beverages, and restaurant supplies.
· Uphold restaurant policies regarding health, safety, hygiene, and strict compliance with the Sale and Supply of Alcohol Act.
· Oversee cash handling, POS operations, and end-of-day financial reporting.
· Maintain exceptional cleanliness and presentation standards throughout the venue.
How to Apply:
If you have what it takes to lead our vibrant team, please send your CV and a cover letter confirming your relevant experience, training, and references to: sushitominorthwest@gmail.com
Applications close: 29 July 2026
Important Notice
Applicants for this position should have NZ residency or a valid NZ work visa. Please state your visa status in the cover letter.