Streamline front-desk operations to ensure smooth patient flow at Glenfield clinic

Medical Receptionist | White Cross Glenfield, Auckland

Are you passionate about helping people and creating great first impressions? White Cross Glenfield is looking for a friendly, organised Medical Receptionist to join our welcoming team.

As one of the first faces patients see when they visit our clinic, you'll play an important role in ensuring every patient feels supported, valued, and cared for from the moment they walk through the door.

About the Role

This is a varied and rewarding position where no two days are quite the same. Working closely with our clinical and administration teams, you'll help deliver a seamless experience for patients while supporting the smooth operation of the practice.

  • Welcoming patients and visitors in a professional and caring manner
  • Managing appointments, cancellations, and patient enquiries
  • Registering patients and maintaining accurate patient information
  • Handling phone calls and coordinating bookings
  • Providing administrative support to clinicians and the wider team
  • Processing payments and managing front desk responsibilities
  • Helping create an efficient, positive, and patient-focused environment

About You

We're looking for someone who enjoys working with people and thrives in a busy healthcare setting.

You'll bring:

  • Excellent communication and customer service skills
  • A warm, approachable, and professional manner
  • Strong organisational skills and attention to detail
  • Confidence using computer systems and learning new technologies
  • The ability to multitask and remain calm under pressure
  • Previous administration, reception, or customer service experience

Experience in a medical practice or healthcare environment is beneficial but not essential. Most importantly, you'll be someone who enjoys helping others and contributing positively to a team.

About White Cross Glenfield

White Cross Glenfield has been caring for the local North Shore community for many years. Our team is committed to delivering accessible, high-quality healthcare and creating positive experiences for every patient who visits our clinic.

Joining White Cross Glenfield means becoming part of a supportive, collaborative team that values teamwork, professionalism, and putting patients at the heart of everything we do.

Why Join Us?

  • Enjoy a consistent schedule of 40 hours per week
  • Join a supportive team that values collaboration
  • Build long-term relationships with patients and become a familiar face in the community
  • Gain valuable healthcare experience within a trusted and established organisation that invests in learning and development
  • Be part of a clinic that prioritises quality care and positive patient outcomes

If you're looking for a role where you can combine exceptional customer service with meaningful work in healthcare, we'd love to hear from you.

Apply today and become part of the White Cross Glenfield team.

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