Streamline patient reception and scheduling for Cardiology clinics across facilities

Administration Assistant/Receptionist, Cardiac Investigation Unit

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We have an exciting opportunity for an experienced Administration Assistant/Receptionist to join the Cardiac Investigation Unit. This role is an important part of the Cardiology team, providing a welcoming first point of contact for patients, whānau, visitors and staff, while delivering efficient and effective administrative support to the service.

Your responsibilities will include:

  • Welcoming and assisting patients, whānau and visitors attending Cardiology clinics and wards.
  • Providing way-finding assistance and ensuring patients and whānau receive the information they need on arrival and departure.
  • Performing general reception and administrative duties.
  • Providing administrative support to the Cardiology team.
  • Managing referrals, outpatient appointments and inpatient surgical bookings for Counties Manukau Health patients across the organisation.
  • Supporting the smooth and efficient operation of Cardiology clinics and services, which may be held across a variety of Health New Zealand facilities.

This is a permanent, full-time position working 40 hours per week, Monday to Friday, 7:30am to 4:00pm, based at Middlemore Hospital.

About You

You are organised, proactive and thrive in a busy environment. You have excellent attention to detail, a positive attitude and enjoy providing quality service and support to patients and clinical teams. To succeed in this role, you will have:

  • A minimum of one years administration experience, preferably within a healthcare environment.
  • Previous experience in reception or customer-facing functions.
  • Excellent written and verbal communication skills.
  • Intermediate Microsoft Office skills.
  • Strong time management and multitasking abilities.
  • A high level of accuracy and attention to detail.
  • The ability to work independently while also contributing positively as part of a team.

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

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