Provide flexible, compassionate in-home support to clients with mental health needs in New Plymouth communities

Support Worker

Casual + Shifts available across 24 hours, 7 days per week + New Plymouth

Do you have Level 4, Health & Wellbeing or a recognised equivalent?

New competitive hourly rates + ongoing training and support

Work alongside tāngata whaiora to maintain physical, emotional & spiritual wellness. Assist them with meal prep, clean-up & other daily living tasks. As a leading mental health and addiction service in Aotearoa, we empower individuals to live full lives in their communities. Prioritising mental health while aiming for overall well-being, we foster strong whānau connections. Our commitment to personalised support is reflected in our 'whatever it takes' wairua and spirit. What we offer | Ngā āhuatanga kei a mātou

  • New competitive hourly rates. Earn up to $32.30
  • Perk & Perk Plus Discount App
  • Ongoing training and support in your role and career
  • Great team around you every day working in an organisation that believes in its purpose.
  • Supportive work environment where life balance is encouraged, people are valued, and new solutions are the norm!
  • EAP support services

About the role | Mō tēnei tūranga mahi You will be reporting to the Team Coach and joining our Taranaki Pathways team, based out of New Plymouth, working with Support Workers who all have the common purpose to support people experiencing mental illness. Please indicate in your application which shifts you are applying for: Day Shifts: 7 AM - 3.30 PM; 7.30 AM - 4 PM Afternoon shifts: 1 PM - 7.30 PM; 3 PM - 11.30 PM Night shifts (8 hours awake): 11 PM - 7.30 AM

As a Casual Support Worker, you will always have variety in your work. You will cover leave for permanent Support Workers - the hours of work are not regular and are offered when they become available. We operate 24 hours a day, 7 days a week and you will be based in New Plymouth, Taranaki.

Responsibilities include:

  • Budgeting and independent daily living skills
  • Attending appointments and advocating for people.
  • Medication support
  • Work in a recovery-focused way
  • Cleaning, cooking, or helping with everyday household tasks in preparation for transition to independent living in the community.

You | Mōu

  • Applicants must hold the New Zealand Certificate in Health and Wellbeing (NZCHW) or a recognised equivalent.
  • You must be able to be flexible and available for varying shifts- including awake night shifts.
  • You must hold a current full driver's licence
  • You must hold a current first aid certificate or be willing to obtain one
  • You're a communicator – a positive person who loves working with people
  • Knowledge of, and demonstrable commitment to, the principles of the Te Tiriti o Waitangi

Applications close: Monday, 17th August 2026. PLEASE NOTE: this advert may close sooner if a suitable candidate is found prior to the closing date.

Position Description: https://www.wisegroup.co.nz/wp-content/uploads/2025/03/PW-Support-Worker.pdf

Contact: Julie Knight - Team Coach-Social Worker on Julie.Knight@real.org.nz For further information, visit our website www.pathways.co.nz

Pathways is committed to healthy lifestyles and actively supports a smoke free environment. We encourage people with lived experience of mental illness & addictions to apply.

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