Streamline outpatient appointment bookings at Dunedin Hospital to ensure timely patient flow

Outpatients Booking Administrator

The Service Booking Administrator will effectively contribute to the smooth running of the outpatient's service by providing an efficient and timely administrative support function that is responsive and flexible to the changing needs of the service/organisation.

The booking administrator ensures that the patient journey through the outpatient service is as stress free as possible for the patient, and the appointment scheduling and process is achieved in a timely and accurate manner utilising the patient administration system.

Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

The successful candidate will be a highly motivated and organised person with a strong ability to prioritise competing demands in an efficient manner.

You will have a friendly and welcoming nature and be comfortable interacting with patients both in person and on the phone. As an experienced administrator you will also be skilled at juggling multiple priorities and able to remain calm under pressure.

Our ideal candidate will have:

  • Previous experience in a busy administration role
  • High degree of knowledge and use of Microsoft Office suite, particularly Word, Excel and Outlook
  • Excellent word processing and data entry skills, with a strong eye for detail
  • Flexible approach with the ability to successfully prioritise your workload
  • Respectful nature handling confidential, often sensitive information in a professional manner

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

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