Niko & Co Limited, trading as WuCha, is seeking a permanent full-time Cafe Worker (Bubble Tea) in Frankton, Queenstown. The role prepares and serves beverages, takes orders, operates the POS, handles payments, assists with stock and food preparation, and maintains a clean, safe workplace. The position guarantees 32 paid hours per week at $25.50 gross per hour, rostered Monday to Sunday bewteen 11:00 a.m. and 9:00 p.m.

CAFE WORKER (BUBBLE TEA)

Niko & Co Limited, trading as WuCha, is seeking a permanent full-time Cafe Worker for its Queenstown store.

Location: WuCha, Shop 15A, 19 Grant Road, Frankton, Queenstown
Employment: Permanent full-time
Pay: NZD $25.50 gross per hour
Hours: A minimum of 32 paid hours per week is guaranteed, excluding unpaid meal breaks. Additional hours may be offered up to a maximum of 40 paid hours per week.
Roster: Four or five rostered work periods on no more than five days between Monday and Sunday. Normal start and finish times will fall between 11:00 a.m. and 9:00 p.m.

Main duties

  • Prepare bubble tea, milk tea, fruit tea, toppings and other menu products in accordance with WuCha recipes and procedures.
  • Take customer orders and provide friendly, professional and efficient service.
  • Serve beverages and other menu products for consumption on the premises or takeaway.
  • Operate the POS and self-service ordering system.
  • Handle cash, EFTPOS and other payments accurately.
  • Complete assigned opening and closing procedures.
  • Prepare ingredients and maintain appropriate storage, labelling and temperature controls.
  • Clean and sanitise beverage-making equipment, utensils, benches, floors, storage areas and customer areas.
  • Follow all food-safety, hygiene and health and safety requirements.
  • Receive deliveries, rotate stock and assist with stocktakes, wastage control and replenishment.
  • Deal professionally with customer feedback and refer issues to the Store Manager or Director.
  • Provide reasonable backup to other cafe employees when operationally required.

Minimum requirements

  • Able to provide friendly and effective customer service and communicate clearly with customers and team members.
  • Able to follow recipes, food-safety procedures and workplace instructions accurately.
  • Available for rostered work between 11:00 a.m. and 9:00 p.m., Monday to Sunday, including weekends and public holidays when rostered.
  • Able to work at least 32 paid hours per week.
  • Able to travel reliably to and from the Frankton workplace for all rostered shifts.
  • Previous cafe, food-service or customer-service experience is advantageous but not essential.
  • No formal qualification is required. Necessary job training will be provided and paid.
  • Minimum 6 months’ experience in bubble tea or relevant beverage/retail experience required.
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Employer Questions

Your application will include the following question(s):

  • What is your current New Zealand work status?
  • Are you available for a permanent full-time position with at least 32 paid hours per week?
  • Are you available for rostered shifts between 11:00 a.m. and 9:00 p.m., Monday to Sunday, including weekends and public holidays?
  • Can you reliably attend the Frankton, Queenstown workplace for all rostered shifts?
  • Are you willing and able to perform all advertised duties, including beverage preparation, taking orders, operating the POS, handling payments, assisting with food preparation, stock work and cleaning?
  • Do you have relevant customer service, food or beverage preparation, or POS/cash-handling experience?
  • Are you willing to provide contact details for relevant employment or character referees if shortlisted?
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