We are seeking a friendly, organised, and professional Medical Administrator for a short-term assignment with an immediate start.

This is an opportunity to work within a kaupapa Māori organisation that is committed to providing respectful, whānau-centred and culturally responsive healthcare. The successful candidate will provide efficient administrative support while helping to create a welcoming, respectful and positive experience for patients and whānau.

Key Responsibilities

  • Managing patient appointments, bookings and enquiries
  • Answering telephone calls and responding to emails
  • Registering patients and maintaining accurate and confidential records
  • Processing referrals, correspondence and general documentation
  • Supporting clinicians and other healthcare staff with administrative tasks
  • Providing a welcoming and respectful experience for patients and whānau
  • Handling confidential patient information in accordance with relevant policies and procedures
  • Processing payments, invoices and other administrative records as required
  • Supporting the wider team to deliver services in a way that reflects the organisation’s kaupapa and values

About You

  • Friendly, approachable, warm and patient-focused
  • Highly organised, reliable and attentive to detail
  • Confident communicating with patients, whānau, colleagues and healthcare professionals
  • Comfortable working in a busy healthcare environment and able to prioritise competing tasks
  • Professional and respectful, with a strong understanding of confidentiality
  • Comfortable using computers and standard office systems
  • Culturally aware and committed to working in a kaupapa Māori environment
  • Able to demonstrate an understanding of Māori health perspectives and whānau-centred approaches
  • Familiar with tikanga Māori and te ao Māori, or genuinely willing to learn and work in accordance with these principles
  • Te reo Māori language skills would be an advantage
  • Previous medical or healthcare administration experience is desirable but not essential

Above all, we are looking for someone who is respectful, culturally responsive and aligned with our kaupapa, and who will contribute positively to the experience of our patients, whānau and wider community.

If you are organised, compassionate and available for an immediate start we would love to hear from you.

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