J&M CHINZ Limited, trading as Blue Seas Motel, is located in Kaikōura, Canterbury, New Zealand. We provides accommodation services to domestic and international visitors. We are now looking for a motel manager to join our team.

You will be expected to work at our premise located in Kaikōura, a minimum of 40 hours per week permanent full-time role and the hourly pay rate would be $30-$35 based on the candidates' experience.

As Motel Manager, you’ll play a key role in the day-to-day operation of the motel, with a strong focus on Front Office and the guest experience. You’ll lead and support the team, ensure motel operations run smoothly, and be a visible point of contact for guests and team members.

Key Responsibilities

  • Coordinate and oversee the daily operations of the motel and ensure service standards are consistently maintained
  • Manage reservations, guest enquiries, check-ins and check-outs professionally and efficiently.
  • Monitor occupancy levels and assist with revenue management strategies.
  • Handle guest feedback, concerns, and service recovery situations with professionalism and care
  • Supervise housekeeping, reception and operational activities to ensure seamless operations.
  • Arrange staff scheduling, training and performance management.
  •  Prepare operational reports and maintain business records.
  • Liaise with suppliers, contractors and service providers.
  • Support marketing activities and online booking platform management.
  • Ensure compliance with health and safety requirements and company policies.

Key Requirements

  • Applicants must have either at least three years of relevant experience in accommodation or hospitality management, or a relevant diploma-level qualification in Hospitality, Tourism or a related field.
  • Strong knowledge and experience of property management systems (PMS) and online travel agency (OTA) platforms.
  • Experience using property management software such as Little Hotelier is an advantage.
  •  Excellent leadership, communication and organisational skills.
  • Ability to work independently and manage multiple responsibilities.
  • Ability to work on weekends, public holidays and be on-call for after-hours emergencies.
  • Knowledge of digital marketing and social media promotion skills would be advantageous.
  • Fluent in Mandarin is preferred as we have many Mandarin-speaking customers, additional language skills are an advantage.

Note: We take the health and safety of our team members very seriously. The candidates must pass pre-employment medical and drug tests, and have strictly no convictions.

Applicants must have the legal right to work in New Zealand or be eligible to obtain the appropriate work visa.

If you are interested in this role and this is the exciting career you are looking for, please click “APPLY” now. Please also provide your CV and cover letter, we will be in touch with you if you are the right candidate.

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