Aye Empanadas, Oriental Bay is seeking an experienced café manager responsible for overseeing the daily operations of the café, ensuring high customer service standards, supporting staff performance, and maintaining smooth operational workflow within a busy hospitality environment. 

Flexibility is essential, as the industry operates 24/7 throughout the year, including weekends, public holidays, and school holidays, in line with business needs.

Key Responsibilities:

Managing and supervising daily café operations

Deliver consistently excellent customer service and food and beverage experience

Leading, training and supporting café staff

Monitor staff performance and assist with staff related matters

Organising staff rosters and assisting with recruitment process

Maintaining high customer service standards and customer satisfaction

Monitoring stock control and ordering supplies as required

Managing cash handling procedures and operational reporting

Ensuring compliance with food safety, hygiene, and health & safety regulations

Assisting with menu development and seasonal specials

Help and maintain consistent food and beverage quality

Complete general café and administrative duties as required including cleaning where necessary

Coordinating café operations with the production kitchen/factory

 Supporting business growth initiatives and operational improvements

 

Requirements

Minimum 2 years of relevant café or hospitality management experience

Strong leadership and communication skills

Ability to delegate, motivate and develop team members

Experience managing daily hospitality operations

Knowledge of stock management and workplace compliance

 Understanding of food safety and health & safety requirements

 Barista and front-of-house experience required to assist operational coverage when necessary

Employer Questions

Your application will include the following question(s):

  • Do you agree to complete Criminal Record check done by Ministry of Justice?
  • Do you consent to undergoing drug and alcohol testing, including random tests?
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