Provide front-desk reception and administration for inpatient ward operations in Hamilton

Inpatient Receptionist

We are seeking an experienced Receptionist to join our Inpatient Receptionist team at Health New Zealand 183 Pembroke Street, Waikato Hospital, Hamilton.

About the Role

As a successful Receptionist, you will be key in offering reception and administrative responsibilities to the team in a very busy environment. The successful applicant must be methodical in approach, highly organised, flexible, and desire to be a supportive team member. They must also have excellent customer service skills.

Day to day you will be welcoming patients and visitors, answering the telephone answering any inquiries, and liaising with the Medical Team. Data capturing of patient flow. Assisting patients with completing necessary forms and documentation. Keeping a clean and calm reception area in a busy environment.

About the Service

Inpatient Receptionist is committed to front desk operations in the wards, responsible for greeting, admitting, discharging, transfer of patient staying within the ward and managing patient records. They ensure the smooth running of the reception area and provide essential support to healthcare staff and our success is driven by the care of patients and their whanau.

About you

Skills and experience you’ll need to be considered for the role:

  • Excellent communication skills
  • Strong customer service focus
  • Ability to work autonomously and within a team environment
  • Office skills, previous clerical and hospital experience
  • Excellent time management and organisational skills

Our commitment to equity, diversity and inclusion

  • We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
  • We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is `the weaving of wellness. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand is committed to being a good employer and honouring our equal employment opportunity obligations.

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