Coordinate administrative support for Fertility Plus and streamline clinic administrative workflows

Team Admin Coordinator - Fertility Plus

This is a new permanent role offering 0.9 FTE. Located at Fertility Plus at Greenlane Clinical Centre. Competitive salary within Band 5.

About the Role

We have an exciting opportunity to join the Reproductive Medicine Department. Fertility Plus is the Fertility and Reproductive Endocrinology Unit of National Womens Health in Auckland, New Zealand. Fertility Plus has been at the forefront of fertility treatments in New Zealand for 30 years. It offers a range of secondary and tertiary reproductive endocrinology, infertility and sub-fertility services to the women of the Northern Region.

This is a newly created role for a Team Admin Coordinator to join our lovely team at Fertility Plus. The position would suit an experienced and proven team administrator with effective process and excellent communication skills.

The role will require you to:

  • Support a culture of patient focused customer service, innovation, collaboration and accountability within the admin team.
  • Utilise your expert knowledge and skills to assist the admin team in day-to-day operations and resolve any issues that may arise.
  • Act as a champion to support effective teamwork and collaborative relationships across the admin team and the wider multi-disciplinary team.
  • Support monitoring standards of service in the admin team and contribute to the achievement of service goals.
  • Work closely with the senior clinical management teams to provide effective and appropriate administrative support.

About You

To be successful in this role, we are looking for the following:

  • At least 3 years experience in an administrative or customer service role
  • Excellent communication skills and enjoys being part of busy team
  • Strong organisational skills, attention to detail and a can-do attitude
  • Knowledge of health information systems
  • Excellent numerical and analytical skills
  • Data analysis and reporting experience
  • Proven MS office capability
  • Experience in account functions including accounts payable and receivable and credit control
  • A commitment to achieving equitable outcomes for Māori
  • A commitment to biculturalism

For more information about this role please contact Naomi Peacock (Charge Nurse Fertility Plus) via NPeacock@adhb.govt.nz.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

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