Restaurant Assistant Manager - Supervisor Level

Key Experience & Skills We Are Looking For:

• Proven experience working in the hospitality industry.
• Good knowledge and work experience in Japanese F&B services is a strong advantage.
• Excellent interpersonal and communication skills.
• Multilingual skills are an asset in serving our multicultural and diverse customer base (English, Japanese, and Korean preferred).
• Exceptional customer service skills
• Strong administrative, time management, and multitasking abilities.
• Strong management skills
• Excellent organizational skills
• Proven ability to work efficiently under pressure and with minimal supervision.
• Demonstrated leadership skills with a strong team-oriented mindset.
• Flexibility to work shifts, including weekends, holidays, and late nights.
• High standards of food hygiene and safety knowledge.
• The ability to work in a fast-paced environment

Qualifications:

• Relevant hospitality qualifications are preferred but not essential.
• A Diploma or higher in Hospitality, Tourism, Airline Service or Business highly regarded
• Current LCQ (License Controller Qualification) required
• Current Duty Manager Certificate or eligibility to obtain one

Key Duties and Responsibilities:

• Manage day-to-day restaurant operations to ensure seamless and efficient service.
• Lead, supervise, train, and mentor Front of House (FOH) staff to uphold venue standards.
• Manage staff rostering, attendance, and overall performance.
• Screen, interview, hire, and train restaurant staff.
• Ensure high levels of customer satisfaction by handling inquiries, feedback, and complaints professionally.
• Check in on dining customers to enquire about food quality and service.
• Review customer feedback to develop and implement ways to improve customer service.
• Monitor guest reservations and optimize seating arrangements.
• Collaborate with Chefs on menu planning, special promotions, and marketing events.
• Monitor stock levels and coordinate the ordering of food, beverages, and restaurant supplies.
• Uphold restaurant policies regarding health, safety, hygiene, and strict compliance with the Sale and Supply of Alcohol Act.
• Oversee cash handling, POS operations, and end-of-day financial reporting.
• Maintain exceptional cleanliness and presentation standards throughout the venue.

How to Apply:

If you have what it takes to lead our vibrant team, please send your CV and a cover letter confirming your relevant experience, training, and references to: sushitominorthwest@gmail.com

Applications close: 2 October 2026

Important Notice
Applicants for this position should have NZ residency or a valid NZ work visa. Please state your visa status in the cover letter.