Cafe Manager

We are currently seeking ONE experienced and motivated Cafe Manager to join our team: 
 
We are looking for individuals who are committed, energetic, and passionate about delivering outstanding customer experiences. This is a full-time permanent role with a minimum of 30 hours and up to 40 hours per week. Weekend and Public Holiday availability is essential. You may be asked to close or start the business depending upon the circumstances.  
 
Key Responsibilities: 

Oversee daily cafe operations and ensure smooth service, discuss menu with kitchen staff to ensure consistency in the food sent out. You should be able to take charge of the entire cabinet menu from introducing/discontinuing items, knowing customer feedback, pricing, display etc. 

 
Select, Lead, train, and motivate the team to maintain high standards. 

 
Deliver exceptional customer service and handle customer feedback. 

 
Manage staff rosters, stock control, ordering, collaborating with suppliers and reporting. 

 
Maintain health & safety and hygiene standards. 

Ensure accurate record of receipts/POS transactions/invoices etc. 

Handle and manage queries from corporate clients/meetings/group bookings if any. 

 
Implement promotional activities and decide in-store specials/offers etc. 

 Qualification/Work Experience 

• You must have at least two years of relevant work experience out of which at least 6 months should be at a duty manager or higher level. 
• Strong leadership and communication skills. 
• Ability to work under pressure in a fast-paced environment. 
• Available to work on weekends and public holidays. 
• A hands-on attitude with attention to detail.