Rostering Systems Coordinator

Rostering Systems Coordinator

Waikato Hospital, Hamilton

Permanent full time 80 hours per fortnight

Fantastic opportunity to make a difference in health, in this technical administrative position

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Rostering Systems Coordinator you will use your strong problem solving and analytical skills to advise and support all services, clinical and non-clinical, on how best to use our rostering systems to meet their needs. You will also play a key role in helping services use the data in our systems to provide reporting and analysis, and ensure system configuration, training and documentation is of a high standard.

This is a fast paced busy role, where you will be responsible for responding to enquires from a range of different channels, so you will need to be someone who has strong organisational skills, can think on their feet, and can work to deadlines.

Full training will be provided, but you will need to be someone who is quick to learn new systems and processes, has high level competency using Excel, and enjoys continuous improvement and ongoing learning.

Key responsibilities:

• Advise and direct services and operational managers on the efficient and effective use of staff scheduling systems.
• Configure systems and user support tools to meet service requirements
• Demonstrate sound knowledge of staffing matters, including rostering requirements, Collective Agreement conditions, and applicable legislation and policies.
• Build user capability through the development and delivery of training, support materials, and ongoing user assistance.
• Troubleshoot and resolve issues using through logical analysis.
• Provide accurate reports and meaningful data analysis to support clinical and non-clinical services.
• Conduct quality assurance and audit activities to ensure data accuracy, process compliance, and the effective identification, management, and escalation of risks.

About the Team/Service

Join our friendly and supportive team, providing support and advice across the region.

The Centralised Rostering Service comprises, the rostering systems support team and the rostering team. The rostering systems support team support the rostering systems, and all users across the Waikato region. The rostering team create the rosters for Nursing and Midwifery services.

We are part of the Integrated Operations Centre, the hub that leads, manages and monitors patient flow through the organisation by bringing together all relevant staffing and planning teams.

About Hamilton

Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.

Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region's rich history. The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fieldays and Balloons over Waikato festival. With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work.

About You

To be considered for this role, you will need to be able to demonstrate the following skills, experience and attributes:

• A degree in administration/management/health sciences, or more than five years experience in administration
• A methodical and logical approach to analysing data and problem solving, with strong numerical literacy and attention to detail.
• Intermediate to Advanced level competency using Excel and other Microsoft products
• A mature and professional approach in all aspects of work, reflecting strong interpersonal and communication skills and the ability to explain complex information clearly.
• Previous experience in learning new computer systems and applications.
• A motivated self starter who takes pride in providing quality service as an individual, and as part of a team.
• A general understanding of employment contracts and how they relate to pay
• A current New Zealand Drivers license.

Ideally you will have previous experience in using or supporting workforce planning, rostering, or payroll systems in a medium to large scale workforce setting.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click Apply online or apply via our Waikato Careers website by clicking here.

All applications must be submitted through our online careers portal before 11:59 pm on 29th September 2026 If you have any questions about the role, please contact Lisa McKerrow at Lisa.McKerrow@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.

Job Details

Job Reference: - WAI32719

Location: - North Island - Waikato - Hamilton

Job type: - Permanent Full time

Expertise: - Non-clinical - Administration

Closes: - 29-Sep-2026