Kitchenhand and Front of House

Job Description:

1. Assist with the preparation of ingredients and food items, including washing, peeling, cutting, portioning, and arranging ingredients as required.
2. Assist with the preparation and assembly of burgers, loaded fries, sides, frozen delights, thickshakes, soft drinks, and other menu items.
3. Greet customers, explain menu options, answer enquiries, and assist with food and beverage selections.
4. Take dine-in and takeaway orders, operate the POS system, process cash/EFTPOS payments, and issue receipts.
5. Prepare and organise ingredients, utensils, cookware, packaging, and other supplies required for efficient food preparation and service.
6. Assist kitchen and service staff during busy periods by preparing ingredients, replenishing supplies, assembling food items, and ensuring orders are prepared efficiently.
7. Assist with portioning, plating, packaging, and presenting food items in accordance with the café’s established procedures and presentation standards.
8. Prepare tables and service areas, package takeaway orders, clear tables, and respond to customer requests.
9. Communicate orders and delays with kitchen staff to support efficient service.
10. Wash, clean, and sanitise kitchen utensils, cookware, equipment, work surfaces, preparation areas, and other food-contact items.
11. Maintain cleanliness and hygiene of kitchen, food preparation, storage, dining, counter, and service areas throughout the working shift.
12. Dispose of food waste and rubbish appropriately, maintain waste areas, and assist with general cleaning duties.
13. Assist with receiving, unpacking, checking, storing, and rotating food ingredients, beverages, packaging, and other supplies as required.
14. Monitor kitchen and service supplies and inform the supervisor or relevant staff when replenishment is required.
15. Follow food safety, hygiene, health and safety, temperature control, storage, and workplace procedures at all times.
16. Perform other reasonable duties associated with the Kitchenhand and Front of House positions to support the smooth and efficient operation of the café.

Skills and Other Requirements:

1. At least a NZQF Level 1 qualification OR at least one year of relevant full-time work experience. Either relevant work experience or a qualification is required.
   Ability to follow food preparation instructions, workplace procedures, and food safety requirements.
   Ability to work efficiently in a busy kitchen and customer service environment while maintaining cleanliness and organisation.
   Good teamwork, communication, customer service, and time-management skills.
   Reliable, punctual, and physically capable of performing kitchen, cleaning, and service duties.
   Clean character check.
   Willingness to undergo drug and alcohol testing.
   Availability for evenings, weekends, public holidays, and split shifts as rostered.