Support outpatient clinic operations by preparing rooms and assisting with patient flow

Health Care Assistant Outpatients

Work where other holiday - enjoy the beaches, cafe culture, and vibrant coastal lifestyle in Tauranga

Permanent Part-time 0.4 FTE (16 hours per week)

Subsidised onsite hospital gym membership + Free Flu vaccinations + Discounted goods

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we are building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

As a Health Care Assistant - Outpatients (OPD), no two days are ever the same. You will work under the direction and delegation of Registered Nurses, playing a vital role in preparing clinic rooms, and ensuring patients are comfortably transitioned ahead of their specialist appointments. Your daily duties will include welcoming patients and whānau, assisting with basic clinical observations (such as weight and height), maintaining strict infection control standards, and providing essential chaperone and mobility support during clinical procedures. You will need to learn procurement systems management for ordering the many sundries that are used in the service, so bring your computer skills.

About the Team/Service/Location

The Outpatient Service has 2 sites. Whilst you will be predominately based at the Tauranga Hospital site, there will be occasions that your workday will take you to our Greerton clinic. Outpatients operate as a critical, fast-paced ambulatory care hub covering a wide variety of medical and surgical clinics. Our team is a highly collaborative, tight-knit, and multidisciplinary unit comprised of Consultants, Registrars, Nurse Practitioners, Registered Nurses, and dedicated administrative support staff. We pride ourselves on creating a safe, welcoming, and culturally responsive environment for both our patients and our colleagues.

About You

The ideal candidate will be an experienced, compassionate person who brings competence, a strong sense of teamwork, and a patient-focused mindset to every shift. You are committed to high-quality care and thrive in a busy ward environment.

What We Are Looking For:

  • A reliable HCA, preferable holding an NZQA Level 3 or 4 Health and Wellbeing Certificate
  • Confident working in a fast-paced environment with excellent interpersonal, communication and organisational skills
  • Strong computer literacy with the ability to navigate standard hospital systems and basic digital platforms
  • Prior experience in a hospital setting is highly advantageous

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and serve our community. We welcome applications from our Māori, Pacific, disabled, and rainbow communities.

How to Apply

To view the position description and/or apply for the role, please click apply now. All applications must be submitted through our online careers portal before 11:59 pm on Tuesday 22 September 2026. If you have any questions about the role, reference vacancy TAU03028 and contact BP-Careers@bopdhb.govt.nz

Please note, we will be reviewing applications when received and may proceed with the recruitment process before the closing date of this advert.

Job Details

Job Reference: TAU03028

Location: Tauranga, Bay of Plenty, North Island

Job Type: Permanent Part-time

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