The Wyndham Club | Auckland

The Wyndham Club is a new hospitality destination with a strong focus on exceptional food, drinks, service and guest experience. We are looking for an experienced and energetic Restaurant Manager to join our opening team and help establish the standards, culture and service style of the venue from day one.

This is an exciting opportunity for a hospitality professional who enjoys being hands-on, leading a team and creating memorable experiences for guests.

THE ROLE

As Restaurant Manager, you will be responsible for the day-to-day operation of the restaurant, working closely with the General Manager and wider leadership team to ensure consistently high standards across service, people and guest experience.

You will:

  • Lead and motivate the restaurant team, creating a positive and professional workplace culture
  • Oversee daily service and ensure exceptional standards of hospitality
  • Train, coach and develop team members
  • Manage rosters, breaks and staffing levels to support smooth service
  • Maintain high standards of presentation, service and cleanliness
  • Ensure responsible service of alcohol and compliance with Host Responsibility requirements
  • Handle guest feedback and resolve issues professionally
  • Monitor restaurant operations, stock and wastage
  • Work closely with the kitchen and bar teams to maintain seamless service
  • Support the implementation and ongoing development of operational procedures
  • Assist with recruitment, onboarding and staff training
  • Lead by example and remain hands-on during busy services
  • Support events, functions and special service requirements
  • Communicate effectively with management and the wider team

ABOUT YOU

We are looking for someone who:

  • Minimum of 2 years' experience as a Restaurant Manager
  • Is confident leading a team in a busy service environment
  • Has excellent communication and organisational skills
  • Is passionate about hospitality and genuinely enjoys looking after people
  • Understands the importance of consistency, attention to detail and service standards
  • Is calm, solutions-focused and confident making decisions under pressure
  • Has a strong understanding of food, beverage and restaurant operations
  • Takes pride in developing people and building a strong team culture
  • Holds, or is able to obtain, the appropriate Manager's Certificate
  • Has the legal right to work in New Zealand

WHAT WE OFFER

  • The opportunity to be part of a new venue from the beginning
  • A leadership role with genuine opportunity for growth
  • A collaborative and supportive management team
  • A strong focus on training and professional development
  • $32 - $33 per hour depending on experience, with a minimum of 35 work hours per week (maximum of 50 hours).                                                                  If you are an experienced hospitality leader who loves great service, enjoys working with people and wants to be part of something new, we'd love to hear from you.

 

Apply now with your CV and a brief introduction telling us about your experience and why you'd like to join The Wyndham Club.

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