Love leading a team and keeping a busy café running smoothly? Koffee Bar Onehunga, located in front of Dress Smart, Onehunga, is looking for a reliable and experienced Store Manager to lead our daily operations and deliver great customer service.

Location: Koffee Bar Onehunga, Onehunga
Employment: Full-time- Permanent | Minimum 30 hours/week
Pay: $28–$35 per hour, depending on experience

Key Responsibilities -

  • Manage and coordinate the daily operations of Koffee Bar Onehunga to ensure the café runs efficiently and provides consistent customer service.
  • Organise staff rosters, allocate daily duties, and supervise team members to maintain smooth service during busy and quiet periods.
  • Monitor staffing requirements, assist with recruitment and training, and ensure employees follow workplace procedures and service standards.
  • Oversee the café’s product range, including food, beverages and other items sold, and ensure stock levels are maintained according to customer demand.
  • Manage purchasing and liaise with suppliers to order coffee, beverages, food ingredients, packaging and other café supplies at suitable prices.
  • Monitor stock usage, conduct stock checks, minimise wastage and maintain accurate inventory records.
  • Ensure food, beverage and customer service standards are consistently maintained across the café.
  • Monitor daily sales, cash handling, EFTPOS transactions and financial records, and report any discrepancies or operational concerns.
  • Assist with budgeting, cost control and monitoring expenses to support the financial performance of the business.
  • Implement pricing, promotional and marketing activities to attract customers and increase sales.
  • Handle customer enquiries, feedback and complaints professionally and take appropriate action to maintain customer satisfaction.
  • Ensure the café is clean, organised and presented to a high standard, including customer areas, service counters and operational spaces.
  • Ensure staff comply with workplace health and safety, food safety, hygiene and company procedures.
  • Monitor the overall performance of the café and identify ways to improve efficiency, customer experience and business operations.
  • Coordinate with the business owner regarding staffing, purchasing, sales performance, operational issues and business improvements.

Ideal Candidate -

  • 1–2 years of relevant work experience OR a qualification in a related field or business or management or any.
  • Good communication and customer service skills.
  • Strong leadership and organisational skills.
  • Reliable, responsible and able to work independently.
  • Able to take initiative, manage daily tasks and work effectively in a busy café environment.
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