Administrator Diabetes Eye Screening

Administrator Diabetes Eye Screening

Permanent, part-time role working 36-hours per week (0.9FTE) at Whangārei Hospital

Play a vital role in improving health outcomes by helping ensure people across Te Tai Tokerau receive timely diabetes eye screening and follow-up care

Join a passionate team committed to equity, innovation and patient-centred care, where your organisational skills will directly contribute to preventing vision loss and enhancing wellbeing for our communities

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Lead Administrator, you will provide high-level administrative coordination for the Retinal Diabetes Eye Screening Service across Northland. You will play a key role in ensuring patients move seamlessly through the screening pathway by managing referrals, bookings, waitlists, clinic schedules, recalls, reporting and patient communications.

This is much more than a traditional administration role. You’ll work closely with ophthalmic photographers, nurses, clinicians, kaiawhina, primary care providers and whānau to support equitable access to screening services. Your ability to manage complex databases, coordinate busy clinic schedules and maintain accurate patient information will help ensure no eligible patient is missed while supporting the services goal of achieving excellent screening coverage across Te Tai Tokerau.

About the Team/Service/Location

The Retinal Diabetes Eye Screening Service is dedicated to reducing preventable vision loss through the early detection and management of diabetic eye disease. Our team works collaboratively across primary, community and hospital services to deliver accessible, patient-centre screening throughout Northland.

Based in Whangārei, you’ll join a supportive and equity-focused team committed to improving health outcomes for Māori and underserved communities. Northland offers an exceptional lifestyle with stunning coastlines, strong communities and a relaxed pace of life.

About You

As an experienced administrator, you’ll thrive in a fast-paced healthcare environment and be passionate about delivering excellent service to patients, whānau and clinical teams.

• Proven experience in an administrative, coordination or customer service role, with the ability to manage competing priorities and deadlines
• Strong database management and data entry skills, with experience maintaining accurate records and processing patient or customer information
• Advanced computer skills, including Microsoft Outlook, Word, Teams and Excel
• Excellent communication and interpersonal skills, with the ability to build positive relationships with patients, whānau, clinical teams, GP practices and community providers
• Understanding of Te Tiriti o Waitangi and a commitment to improving health outcomes for Māori and underserved populations

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click apply now. All applications must be submitted through our online careers portal by 1 October 2026. If you have any questions about the role, please contact Michelle Apetera at NL-Jobs@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Job Reference: WHA00892

Location: North Island - Northland - Whangarei

Job type: Permanent Part time

Expertise: Non-clinical - Administration

Closes: 01-Oct-2026