Motel Manager

In this position, you will be responsible for organizing the day-to-day operations of the motel, ensuring that accommodation units are maintained to a high standard and achieving maximum occupancy. The guaranteed hours of work is 30 hours per week with a pay rate of $30.00 to $35.00 per hour for the right candidate.

Key tasks of the position will include:

• Oversee and operate the running of the motel; monitor and maintain lodging facilities.

• Manage and support the administration of all reservations and cancellations.

• Assign duties to reception and housekeeping staff; observe and monitor staff activities. Set rosters, maintain time records, and resolve staff grievances.

• Oversee day-to-day banking, ensuring that all funds are correct and balanced at the end of each day.

• Maintain records of financial transactions.

• Select and liaise with suppliers for purchasing; negotiate as required.

• Analyze motel sales levels to plan and implement changes and improvements.

• Plan and implement effective marketing strategies to maximize room occupancy levels.

• Keep up to date with current promotions and pricing, providing information to guests while maximizing sales opportunities.

• Ensure the overall appearance of the motel is of the highest standard, both inside and outside.

• Inspect the entire premises for cleanliness and attractive appearance to ensure they meet our standards.

• Deal with escalated customer complaints and concerns; resolve them amicably.

• Monitor and maintain stock levels (mainly laundry, cleaning materials, repair and room supplies).

• Be responsible for security, safety, and evacuation procedures; act as the first point of contact for staff, guests, and emergency services in cases of emergency.

• Take precautions to prevent theft or damage to the company’s property; monitor any suspicious activities.

• Ensure the business operates in accordance with all local and central government legal requirements, including hygiene, health and safety regulations, and liquor licensing laws.

• Hold regular meetings with staff to foster a collaborative culture.

• Stay updated on tourism in New Zealand and ensure sufficient information is available for guests.

• Assist guests with travel plans by providing suggestions for tourist activities and travel options.

To be successful in this role you will need to:

• Have a minimum of 2 year experience in Motel industry or hold a qualification level 5 in Business or Management or Hospitality or related

• Flexibility to work full time including weekends and public holidays

• Health and Safety conscious

• Excellent communication skill – both written and verbal

• Ability to deliver exceptional service standards

If this sounds like the ideal opportunity you are looking for, please do not hesitate to

apply!